darius dempsey

* Learned to create FTP users and give permissions. Became familiar with CISCO VPN client software. * Became proficient with making ODBC connections. * Established users with various permission settings, located records within the system, uploaded records, and troubleshot errors for staff and clients. * Provided remote desktop support to offsite staff and clients including troubleshooting, installation, and training for multiple software solutions for clients and remote contractors. * Became familiar with a web based electronic medical records platform. * Used SQL query to add and delete users from database * Troubleshoot problems with hardware and software within the company.

* Use Monarch to trap data from reports to analyze in excel * Use of Macro’s and VBA in Excel to create more efficient processes for the Reporting team. * Use advance Excel skills such as V Lookup, H Lookup, Pivot Tables, Match, and Formulas to analyze report data, and create agency reports * Use Passport to create monthly, weekly, daily ad hoc reports * Create Reconciliation reports of bi monthly clearing account bank statements for clients and agencies * Assist in creating ad hoc reports for internal and external audits. * Analyzing data regarding bank accounts, and trial balances * Communicate with clients, and agencies as well as internal departments as necessary * Assist in training others in the use of Excel Spreadsheets, Monarch, and Passport * Create and update department procedures

* Managed client accounts valued at over $80,000 * Supervised crew of two or more on day-to-day cleaning detail * Troubleshot all issues between customers and contractors resulting from final work product * Hired and trained subcontractors

* Data Analyst * Performed data extraction, manipulation, and analysis for report generation, routine facility evaluations * Utilized ERP-LN system to extract data and use the appropriate advanced formulas in Microsoft Excel to manipulate the data (based on the criteria provided) and validate the information to ensure accuracy * Designed , developed and managed various databases in MS Access that reduced process time by 87%

* Trained and supported junior analysts to use various funding reports ; * Analyzed data in Access database by querying data sets, using update queries, append queries, inner and outer joins, and by importing and exporting data from various data sources ; * Used advanced excel skills to gather and analyze data sets, such as Pivot tables, V-Lookup and H-Lookup, concatenation, and various formulas

* Performed UAT Testing on 14 system change/enhancements successfully identifying program logic failures, and approving system enhancements for production. * Successfully implemented over 50 system enhancements to system, and vendor UI and database * Responsible for supporting, enhancement and implementation software applications used within the Sentara Healthcare organization. * Identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements * Works with/liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes * Facilitates project implementations * Maintained Dashboard reporting, and various other tracking and quarterly reports

Courses include: Database scripting, Server side scripting, C / C++ programming, Business process improvement, Project Management and other Technical/business courses

Courses include: Health Information Systems I & II Medical Terminology, health Related Professions Workflow Process Analysis

Concentration in Database Programming Key Coursework: Database Scripting, Networking, UNIX Administration, Code Design and Debugging, Server-Side Scripting, System Analysis and Design, SQL Server 2008 Administration, Oracle Administration, Project Management, Introtoduction to Business Management. C#, C++, JAVA