Daphney O.

Bilingual (English and Portuguese) professional with 5+ years of Content Moderation and Quality Assurance experience working for technology and social media companies. Extensive experience monitoring content to ensure compliance with company content and privacy policies, evaluating and escalating urgent or sensitive matters, and monitoring quality-related metrics to maintain a safe online community. Proficient in various technical skills, including advanced proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook, as well as Google Sheets, Zendesk, JIRA, Notion, SQL, Python, Tableau, Looker, and Mac platforms. Exceptional time management, attention to detail, communication, teamwork, analytical, and organizational skills.