Daphne Chen

Account Manager @ Elanda Tech Co., Ltd

About

Our success comes from customers’ achievements. I’m a self-starter, with 10+ years track record of success in marketing operation and business development to global clients across electronic markets. I enjoy working with customers and empower them by offering something different to set them apart from the competition and keep ahead in the marketplace. Nowadays, there’s fierce competition in hospitality & retail industries, whether to distributors or system integrators, end users make greater demands for POS systems, including hardware and software solutions. How to help customers succeed and response to the new business conditions resulting from the Covid-19 crisis ? 🏆 Quickly respond to the ever-changing market. 🏆 Delivery high-quality POS terminal with aesthetics and practicability. 🏆 Full compatibility of hardware & software to enhance user experience. 🏆 Excellent customer service throughout the ordering and after-sales process. 🏆 Customers will also be backed by our outstanding Technical Support team for ongoing training and guidance. I look forward to discussing your POS system needs and help grow your business. Welcome to reach out to me via email: daphne@elandapos.com Let’s get started!

Country

China

City

Shenzhen

Industry

Computer Hardware

Skill

Customer Relationship Management (CRM), Point of Sale (POS) Systems, Micro SD Card, 销售, Marketing Operations, marketing analysis, learning ability

Experience

Account Manager

Elanda Tech Co., Ltd

2021-5 - Present · 5 yrs 5 mos

深圳

Elanda is a leading provider in the design, development and manufacturing of commercial equipment in hospitality & retail industries: A full line of quality-assured point-of-sale systems, which include countertop POS, kiosk terminal compatible with Win & Android OS as well as related accessories. As an account manager, I’m responsible for helping enterprise to differentiate guest service from their competitors with a robust, fashionable and highly reliable system. - Handle OEM&ODM cases to meet most demanding applications with cutting-edge POS systems. - Work with clients to ensure the stunning compatibility of POS hardware and software to deliver enhanced customer satisfaction. - Offer excellent service and top quality products to make sure an easy and enjoyable job of customers. - Do research to find out the market requirements and augment customers service with innovative POS solutions. At Elanda, our job is fun yet challenging. The hospitality &retail industries are highly competitive, requiring our clients to provide a complete stable POS systems and superior user experience in order to stay ahead. We back up you with high quality POS terminal and the shortest lead time.

Business Development Manager

Youlen Electronics CO.,LTD

2017-9 - 2021-5 · 3 yrs 9 mos

Shenzhen, Guangdong, China

Youlen Electronics is the premier supplier for memory card since 2003. We have developed own brand YOULEN whilst authorised agent for San Disk, Kingston & KIOXIA to offer more choice and stock to customers. We have an enviable reputation for supplying quality, reliable products along with expert technical and after-sales support. Since 2017, Youlen has started to explore overseas market, as business development manager, I’m in charge of following work: 1.Support boss implement annual plan, included: make annual sales, review and evaluate sales work. 2.Develop memory cards business in audio, security, auto & consumer electronic industries, such as surveillance camera, driving recorder & digital camera, drones etc. Do all the marketing development work, included but not limited: how to expand the new markets such as Russia, South-east Asia, Europe ; how to choose the fair, and how to have better show.