danéa rhodes

* ● Maintaining online Merchandise catalog and designing in house merchandise * display cases * ● Assisted with Marketing events, fundraiser, and Planning * ● Responsible for answering phones, directing calls/screening calls, distributing * paperwork, and scheduling finance appointments. * ● Responsible for cashing out service tickets, creating, and closing Service tickets * on ERA computer program. * ● Filing paper work, disposing of obsolete/confidential paperwork, creating * invoices for parts and service. * ● Sending and receiving faxes. * ● Producing copies and brochures for customers. * ● Scanning all physical documents into network system Reynolds scanner and * ROME.

● In charge of developing programming and Marketing for the Organization; Including "An evening with Soledad O'Brien", Debate with Jurnee Smollett, and former Maryland Congressman Kweisi Mfume ● Increasing membership and relationship with Alumni Chapter ● Acting as a liaison between the student body and The KSU Administration

● Responsible for overseeing the daily operation of the office and the Supervisor to the Office Manager. ● Ordering Office and program supplies, maintaining payments for facility upkeep (Mail Services, USA Today, Copy Machine and Maintenance contract) ● Implementing programs and duties to excel office efficiency and communication ● Making check request to pay Vendors/contractors through Kent State University. ● Maintained the upkeep of the KIC Website and helped to design the New Website that was fully launched Spring 2009. ● Sustained and Marketed the Equipment Loan program to the residence Hall members and the University to create revenue. ● Helped to plan and run educational and arts programs ● Weekly council meetings with detailed minutes and corresponding archives ● In charge of all copy machine maintenance up-keep services.

Providing excellent customer service and exceeding daily and monthly sales goals. The opportunity to train employees and the ability to handle difficult customer situations/complaints.

* ● Creating marketing plans * ● Creating and designing flyers, invitations, email blast * ● Writing press releases for events or division awareness * ● Social Media updating via Facebook and Twitter * ● Event and Fundraiser organization, planning, and implementation * ● Interviewing program graduates * ● Creating Media Contact list for press releases * ● Working with vendors to create promotional items * ● Creating events to promote awareness and interest * ● Use of Adobe Master Collection (CS5), Design Standard (CS5), and Web Premium (CS5)

Activities and Societies: Facility Specialist- Recreation and Wellness Center KSU, President and Programmer of Black United Students, Director of Busniess Operations for Kent Interhall Council, KSU Gospel Choir