danny pico

* Managing the mediation (application that processes the events (voice, data) performed by the subscribers), roaming, interconnection and postpaid applications of the company. * Make reports to the Revenue Assurance regarding the incomes processed by the platforms mentioned above. * Support the Tigo Areas regarding revenue issues. * Assuring the availability of the mediation, roaming and interconnection platforms.

* Led the project development and implementation of the new mediation system of the company (who processes faster the amount of events performed by the amount of users). * Assured the correct implementation of business logic in the new mediator. * Negotiated and managed the project with the mediator provider.

* Designed unit, integration and regression tests to be applied on all requirements in the IT area. * Executed sanity checks in the production environment on the CRM (customer relationship management), prepaid, postpaid, SAP, roaming, mediation, and Interconnection applications. * Assured the implementations of all the Sox controls in the Quality Assurance area. * Accomplished the deadlines agreed in the tests

* Provided systems support at the Tigo headquarters in the city of Barranquilla (on computer desktops, laptops, servers, printers). Kept all the machines up and running successfully with no threats. * Provided network support in the Tigo headquarters in the city of Barranquilla. * Kept the computer inventory up to date. * Performed all guarantees with HP in case of damaged parts (covered by the guarantee).

* Providing services to Claro Colombia (Cell Phone company) as a Consultant (PSE) in the Planning and Desing Data Network Team. * Work as a developer, creating data policies for the LTE / 4G project in Claro Colombia. * Work as a developer, creating data policies for prepaid and postpaid requirements in Claro Colombia. * Keep the PCRF platform (CMP’s, SPR’s, OCUDR'S, MPE’s, OA’s, PMAC’s, Hp Switches, Cisco Switches) up and running properly. PCRF is a software node designated in real-time to determine policy rules in a multimedia network). * Resolve PCRF doubts from different areas of the Cell Phone companies.