Danny Chu

Fully responsible of all IT systems (Cloud, IDC, Servers, MPLS Network, LAN, WLAN and End User Computing) for Greater China region. Major systems: Manhattan Warehouse systems, Oracle Transport Mgmt systems, AWS Cloud, Huawei IOT platform, ... Develop process and control to ensure Greater China systems compliant to GDPR, China Cyber Security Law and DP DHL Corporate Information Security policy. Manage incident on 24 x 7 basis. Ensure IT services exceeds the defined KPI and SLA business requirements. Implement innovative solutions as part of the global DP DHL digitization program to enhance operation competitiveness. Technology domains include BI, Robotic, AR, IOT and Cloud.

Report to the group's CIO. Responsible for all IT systems(Microsoft Dynamic CRM, Billing and Services Provisioning) for Enterprise Business which is the growing engine for HKBN group. Also, manage the company's Quick Sense BI, Oracle R12 ERP, POS systems. And being the Head of the PMO and Audit teams.

The leading solution architect for multi-million USD Airports Solutions Line for APAC region. P&L and contracts owner of Airports operation critical projects including Passenger Check-In, Baggage Management, Flight Information Display and Airport Operation Database Systems. End to end responsibility from solution design, presentation to customer's CXO, business case development and approval, contract preparation, project delivery and on-going support. Major customers including Cathay Pacific, China Airlines, Japan Airlines, Singapore Airlines and all major airports in the region.

Provide consultancy services to Hutchison Wireless for their new 3G business in Indonesia. Guide the Indonesian team in the architectural design and RFQ preparation for IT systems including Customer Care and Billing, Services Provisioning, VAS Management, Mediation Devices and Prepaid platforms.

Head of the Mobile Services Engineering department and responsible for the provision of all mobiles services by leveraging on the Core and Radio mobile network resources. Key systems include real-time prepaid platforms, voicemail services, short message and multi media messaging platforms, IDD platforms.

Manage Customer Care and Billing System for 600K mobile customers. Ensure bill run and invoices are processed within the operation KPI. Revamp billing architecture by breaking up bill run into multiple cycles and enable on boarding of additional customers without major system investment. Also manage the company's Prepaid and VAS platform and has been the Program Manager to launch Wireless Application Platform which is the first global GISM deployment.