Daniil Spitsa

Managed three product areas: "Recruitment, Acquisition, and Employee Development tools", "Compensation and Benefits tools", and "Corporate Portal" - more than 70 tools and products for more than 50 000 employees. - Launched an “Approval Service” saving for company employers 567,000 waiting hours annually in just one change; - Streamlined Corporate Travel Service, reducing Corporate travel operations staff from 15 to 3 and achieving a 4.9 NPS, while increasing stability x2; - Redesigned the Financial Employee Dashboard, improving transparency and employee retention with an NPS of 4.7; - Led the redesign of the Internal Corporate Portal into a communication hub, added personal employee dashboards, and developed a mobile app to support all portal functions. Introduced portal UGC widgets, saving resources by allowing developers to create and share custom tools; - Optimized the Applicant Tracking System (ATS) by implementing auto-generated offers and calendar integration, reducing hiring time and HR managers workload. - Enhanced the job vacancies website with a PR platform for employer branding and customized templates for different divisions.

As Chief Product Officer, responsible for recruiting, development, and performance management of product function driving domestic and international teams, including: - Building and evolving the Product Development Department - the Product team, Project team, Designers, Product Analysts. - Analyzing trends, generation and the validation of insights. - Setting up and prioritizing Product roadmap. - Driving product, UI and UX strategy. - Managing the Product Development Department (up to 20 employees): - Product framework deployment that leads to improved quality and speed of product development. - Leading the product team with training, coaching and experience sharing. - Implementation of best practices in product teams. - Managing the company's product portfolio (more than 50 products) - Driving product strategy and OKR process at an executive level - Market, competitive landscape and data analysis with the aim to find opportunities for growth.

Top-1 digital book service in Russia and CIS with more than 20 mln. MAU As Chief Product Officer was responsible for managing the company's product portfolio and for building and evolving the Product Development team, including the following: Strategic and operational management of commercial cross-platform products with a total active audience of 20 million MAU (web site, mobile version of the site, two iOS applications, two Android applications) Development and management of the product line strategy in order to achieve the highest profits and customer satisfaction. Setting up a Product roadmap, prioritising it in accordance with company goals. Product team management: analysts, product managers, designers, UX researchers. Product Market research. Customer investigation and development, finding value proposition.

Achievements: - Audience YoY growth x2.5 - Product market share growth by 60% YoY (market leader). - Revenue growth x2.5 times. - 25% retention rate growth compared to last year. Roles and Responsibilities: - Researching current and future demands for products. - Maintain the balance between the life cycle of all products to ensure consistent performance and growth. - User requirements investigation for product patterns and scenarios - Building and Planning product strategy and implementing in product roadmap. - Design and UX review - Product research and audit in order to find user problems. - Conducting research (А/B, А/А, Side-by-side, UX ). - Product health analysis based on indicators, user reviews, researches, etc.

It is an ecosystem and marketplace for selling eBooks. It includes a web site, mobile applications, cloud integration and connection with content-providers. As a head of business I was responsible for all functions and teams in the Yandex.Books: Developed and Executed Service Strategy: Defined and implemented the service strategy and vision, ensuring alignment with company objectives and customer needs across multiple platforms and products. - Managed Service Operations: Oversaw daily service operations, ensuring the delivery of high-quality performance, reliability, and uptime for all platforms and services. - Led and Mentored Teams: Directed cross-functional teams, including service managers, technical specialists, and customer support. - Focused on Customer Success: Ensured services met customer expectations and KPIs, optimizing the user experience and driving initiatives to improve customer satisfaction. - Collaborated Cross-functionally: Worked closely with product, engineering, sales, and marketing teams to ensure services were aligned with product features, user needs, and business objectives. - Optimized and Improved Services: Analyzed service performance data and customer feedback to identify improvement opportunities, scale services, and enhance operational efficiency. - Tracked Service Performance & Reporting: Defined metrics for service success and monitored service delivery against these benchmarks. - Managed Budget & Resources: Controlled the service budget, ensuring cost-effective delivery while maintaining high service quality and scaling operations as required. - Ensured Compliance & Managed Risks: Ensured services complied with internal and external standards, data security protocols, and industry regulations. - Communicated with Customers & Stakeholders: Served as the primary point of contact for key customers and internal stakeholders. - Managed Vendor & Partner Relationships: Oversaw relationships with third-party vendors and partners.

- Conducted Market Research & Analysis: Performed comprehensive market research and competitive analysis to identify customer needs and emerging trends, driving product innovation. - Collaborated Cross-functionally: Worked closely with engineering, design, marketing, and sales teams to deliver successful product development and launches on time. - Managed Product Lifecycle: Oversaw the entire product lifecycle, from initial concept to post-launch improvements, driving continuous product optimization based on feedback and performance. - Focused on Customer Needs: Collected and analyzed customer feedback to prioritize features and enhancements, enhancing user experience and satisfaction. - Prioritized Features and Initiatives: Led the prioritization of product features and functionalities based on business impact, customer requirements, and resource availability. - Led Agile Processes: Directed agile methodologies, including sprint planning, daily standups, retrospectives, and sprint reviews, ensuring efficient product development cycles. - Communicated with Stakeholders: Acted as a key point of contact for stakeholders, providing updates and ensuring alignment between senior management, customers, and internal teams. - Tracked and Analyzed Product Performance: Defined and monitored key performance indicators (KPIs) to assess product success, user engagement, and business outcomes. - Managed Risks: Identified, assessed, and mitigated risks throughout the product development process to ensure quality and market fit.