Danielle S.

Danielle S.

General Manager @ Brooklyn Bicycle Co.

About

A highly motivated and meticulous professional with two decades of experience in fast-paced, high-volume retail and customer service environments. My strong work ethic, ability to manage high-volume workloads, and deep commitment to excellence have been key to my success. I excel at learning new operating systems and procedures quickly, allowing me to be a proficient and accurate worker from day one. I'm skilled at connecting with individuals by proactively listening and assessing their needs to exceed expectations and deliver exceptional service. My dedication extends beyond the workplace, as I am hugely passionate about philanthropy and volunteering within school systems to inspire the next generation.

Country

United States

City

Brooklyn

Industry

Retail

Skill

Logistics Management, NetSuite, Inventory Planning, Hiring, Data Reconciliation, Social Media Marketing, Email Management, Wholesale Operations, Communication, Management, Email Marketing, Customer Relationship Management (CRM), Operations Management, Store Management, Customer Service, Visual Merchandising, Fundraising, Inventory Management, Retail, Stock Replenishment

Experience

Brooklyn Bicycle Co.

General Manager

Brooklyn Bicycle Co.

LinkedIn
2017-9 - Present · 9 yrs 1 mo

Brooklyn, New York, United States

Public School (Elementary)

PTA Executive Board and SLT Member

Public School (Elementary)

2015-9 - 2020-6 · 4 yrs 10 mos

Brooklyn, NY

Parent Teacher Association Executive Board Recording Secretary and Volunteer Coordinator ▪ Responsible for adhering to by-laws, notating, preparing, and distributing monthly meeting minutes ▪ Securing volunteers for community and school events ▪ Social media channel management (Facebook, Instagram, Twitter) Fundraising Committee ▪ Contributed to a team responsible for fundraising over $70,000 in the 2016-2017 school year ▪ Responsible for securing local and corporate donations through donor cultivation by writing donation request letters and acknowledgment letters ▪ Keep donors, donations, contacts, buyers, and financial information organized using Excel ▪ Organize several community and school wide events with average attendance of 1,000 people School Leadership Team (SLT) Minute Keeper ▪ Responsible for preparing and distributing monthly minutes to members and school community ▪ Sat on a panel which rigorously interviewed Assistant Principal candidates ▪ Influence and decide on issues that affect the school community ▪ Completely overhauled the school website using Word Press, as well as responsible for the continuous maintenance of platform and content ▪ Responsible for overseeing the well-being of 100+ kindergartners during lunch and recess ▪ Chaperoned eleven educational field trips for 100+ kindergartners during the 2016-2017 school year

Pop Chart

Wholesale Fulfillment

Pop Chart

LinkedIn
2014-12 - 2016-5 · 1 yr 6 mos

Brooklyn, NY

▪ Grew wholesale department from 5% to 45% of revenue within 6 months of hiring to 70% at end of employment ▪ Fulfillment of wholesale orders and e-commerce customer orders according to invoices with domestic and international shipping using various carriers, i.e. FedEx, UPS, USPS, freight lines ▪ Complied with meticulous shipping guidelines of large orders directly to Amazon fulfillment centers ▪ Train and oversee seasonal new hires in day-to-day warehouse operations, fulfilling, and shipping ▪ Frame, ply, roll, sticker, and shrink wrap info-graphical prints of various sizes for fulfillment ▪ Preparation for multiple trade shows including NY Now, Keena, Co. National Stationery Show, etc. ▪ Preparation for several holiday markets including Union Square, Times Square, Columbus Circle, etc. ▪ Inventory maintenance; ordering of shipping boxes, merchandise from oversea vendors, warehouse supplies ▪ Receive, load, and unload trucks of lumber & supply deliveries; shrink wrap & palletize merchandise ▪ Manually assemble housewares such as whiskey glass sets, coffee mugs, pint glasses for order fulfillment ▪ Use various machinery such as Erdie Poster Roll Up Machine, industrial heat tunnel and handheld heat guns, industrial drill press, sanding belts, drills, pallet jacks, dollies, etc.; Daily lifting of 50+ pounds

Zales Jewelers

Assistant Store Manager

Zales Jewelers

LinkedIn
2007-2 - 2012-7 · 5 yrs 6 mos

Elmhurst, NY

▪ Responsible for opening/closing procedures; managed nightly deposits/morning bank runs ▪ Daily store merchandise counts, inventory scanning and management, basic loss prevention and reduced supply ordering cost by 20% ▪ Visual merchandising- created and maintained attractive visual displays using planograms and intuition ▪ Provided outstanding customer satisfaction, addressed customer inquiries and issues ▪ Trained and strengthened staff in selling techniques including the SALES method, and instructed ear piercing certification ▪ Maintained all store paperwork including KPI reports, inventory sheets, company closing protocol, new hire packets, payroll, etc. ▪ Processed damages, store transfers, warehouse recalls, and shipments

Clarks

Sales Representative

Clarks

LinkedIn
2010-3 - 2011-7 · 1 yr 5 mos

Elmhurst, NY

▪ Greeted and assisted customers with needs for specific shoes and accessories ▪ Provided customer satisfaction; handled customer inquiries, and expedited customer orders ▪ Visual merchandising, floor moves, and maintenance of stockroom ▪ Replenishment of floor models, handbags/wallets, socks, shoe cleaning accessories, etc. ▪ Trained new staff, inventory control, and basic loss prevention

Sweet Factory

Associate Manager

Sweet Factory

LinkedIn
2007 - 2008 · 1 yr

Elmhurst, NY

▪ Provided outstanding customer service; replenishment of candy and supplies ▪ Visual merchandising of candy and treats, and maintenance of stockroom ▪ Inventory control and bulk supply ordering; trained new staff ▪ Maintained cleanliness of bins, tongs/scoops, scales, sales floor, etc.

Danielle S.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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