danielle zweiger

Educated my children in elementary grade school studies to ensure they had the knowledge needed to meet or exceed grade level requirements in Arizona and Florida. Sought out and provide educational and social opportunities to enhance their education. Managed multiple household duties to ensure proper functioning of the household.

Created chains of title to determine the owner of record pulling appropriate microfiche and corresponding documents pertaining to the property, buyers and sellers, Also checking for any liens or easements against the property and providing all of this information to the property examiner. Pulled arbitrary maps, and or plat maps with covenants, conditions and restrictions when applicable.

Home agent who provided quality customer service by answering customer calls in a timely manner for the Arizona, New Mexico, Four Corners, San Diego and Orange County market areas. Provided pertinent information on accounts or the services offered by the company to the customer. Reconciled customer accounts for payment or billing inquiries. Sought to retain existing customers by providing solutions to service or billing issues. Offered additional services as appropriate for my customers needs. Conducted tours of the Material Recovery Facility in Surprise, AZ. Assisted lead customer service representatives as a temporary lead and aided in the training new customer service representatives. Supported the New Mexico sales team by contacting customers to start or stop service or to change service levels in the franchised areas of New Mexico.

Determined financial eligibility and entitlement for public assistance benefits by interviewing applicants at their place of residence or in office, obtained and examined all documentation. Contacted other agencies and companies to verify needed information. Interpreted and applied Local, Regional, State and Federal rules, regulations, policies and procedures to all cases.

Conducted inspections of properties boundaries, easements, set back lines, checking for encroachments, measurements, right of way, ensuring the property met the legal description. Also created chains of title to search for the owner of record, easements, liens against the property and or owners.

Supervised 6 – 8 team members. Wrote and administered employee performance evaluations. Performed quality control reviews of staff casework. Interviewed, hired and trained new staff. Held training sessions for established staff. Conducted information sessions with the public to share eligibility guidelines and answer questions. Participated in various teams to improve office / agency processes.

Waste Management is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. Waste Management tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.