Danielle Legatt

- Advise founders and leadership teams on operations, CX, and brand protection, delivering solutions that balance immediate impact with long-term scalability. - Guide clients through HR compliance, process improvement, and technology integration to increase efficiency.

Built a 24/7 mobile notary business serving the Los Angeles region, delivering fast, reliable service to individuals and businesses.

- Directed $6.5M budget for supply chain, HR, and People Ops, driving 30% efficiency gains through systems and AI integrations (Gusto, Gorgias, Klaviyo, Monday.com, Shopify). - Eliminated 250K+ counterfeit listings globally, safeguarding brand integrity and IP enforcement. - Optimized demand/supply planning, achieving 20% budget savings and reducing waste by 95% with Lean Six Sigma. - Built nonprofit partnerships, raising $100K+ for the Breast Cancer Research Foundation and other philanthropic organizations.

- Shared strategies on e-commerce CX, retention, and technology adoption with an audience of executives from $10M+ brands.

- Led operations across 3 sites/300+ employees and provided executive support to 16 healthcare leaders. - Streamlined workflows, reducing administrative processing time by 20% and improving team productivity by 25%. - Contributed to financial oversight of a $30M department, driving vendor optimization and cost savings. - Recognized with Cedars-Sinai “Patient Experience Award” (2021).

- Led 6 direct reports and supported 300+ employees across 3 sites, improving departmental efficiency by 25%. - Partnered on $30M budget oversight, reducing administrative expenses by 50%+ through vendor optimization and process improvements. - Designed and implemented SOPs that increased compliance and boosted productivity by 15%. - Coordinated training and onboarding programs with 99% on-time delivery, ensuring workforce readiness and regulatory compliance. - Strengthened employee engagement and retention through recognition and culture-building initiatives.

- Provided assistant support to two SVPs at Career Group in Los Angeles, including resume vetting, candidate phone screens, reference drafting, and interview calendar management. - Served as Household, Personal Assistant and Nanny, managing logistics, travel, and daily operations for private clients. - Supported HR audits, compliance, and project coordination in early administrative roles at Cedars-Sinai. - Earned multiple sales awards and client recognition for service excellence (Aveda, XpresSpa, JR’s Pizza). - Contributed to marketing campaigns, events, and publishing projects (Rain Taxi, Milkweed Editions, University of St. Thomas). - Built foundational skills in client service, HR coordination, and operations that shaped future leadership roles.

US Headquarters for $1B global leader of commercial and industrial floor maintenance equipment. Departments supported: Customer Service and Satisfaction, Human Resources, Service Dispatch and Procurement. - Supported cross-functional teams in customer service, HR, procurement, and international sales operations. - Coordinated orders and shipments, partnered with AP to resolve account issues, and managed vendor and customer communications. - Built foundational expertise in operations, service dispatch, and procurement that informed future leadership roles.

Focused studies in creative writing, including literary forms of poetry, fiction, drama, and nonfiction.