Daniel Cha

- Trained and instructed new hires to adhere to and learn duties and responsibilities. - Rotated between different operating locations to understand the scope of business in services department. - Created a comprehensive printing manual for our office to increase employee printing efficiency by 20%

- Performed accurate data entry and management across university systems and records. - Operated card printing equipment and handled ID card production for students, faculty, and staff. - Supported a range of project-based tasks, ensuring timely completion of assigned responsibilities. - Delivered excellent customer service through direct interaction via email, in-person, and over the phone. - Served as a receptionist, managing incoming calls and routing inquiries to appropriate departments. - Collaborated with internal teams to enhance workflow efficiency and uphold service quality standards.

- Educated and advised accounting and finance students on the value of CPA and CMA credentials, serving as an on-campus ambassador for Becker and guiding peers toward professional certification pathways. - Led campus marketing and outreach initiatives, promoting Becker through student organizations, accounting clubs, classroom materials, and word-of-mouth engagement in compliance with university policies. - Collaborated closely with Becker Account Managers, supporting career fairs, presentations, trainings, and live classroom logistics while maintaining consistent communication and reporting on campus activity.