daniela-ioana stojanov

Responsible for the Deployment of new Customer business and new changed services,including the transition and hand-over to production.Continous communication with all departments of the project. Ensuring that the hardware and software systems are fully deployed,implemented and functioning,responsible for the go-live phase of the project.

* I am currently working in the Cloud Storage Department, coordinating a team of 30 Storage System Administrators, my main activities and responsibilities are: * Responsible for assigning and planning tickets * Assigning activities resulted from MI * Priority Setting and Tracking for standard activities (continuous monitoring of all incoming requests from our internal clients ) * Communication internally and externally with the requesters * Ensures that at the end of the day all tickets are implemented according to the SLA * Continuous improvement of daily processes * Planning and assigning different resources for non standard requests * Deputy for the TL on incidents escalating matters, if required

* Promoting and selling bank products and services * Identifying, contacting and winning new retail / legal entities * Business meetings with existing and potential clients * Responsible for all bank related managerial operations when the agency manager is not available * Follow-up on day to day operations

* I was responsible with meeting and greeting customers, and also helping them in identifying their requirements, to promote products, to answer the customers questions regarding the products, to arrange the merchandise properly. * Organising events and CRM projects which help growing the brand awareness. * Monitoring inventory, store stock and ordering supplies as necessary. * Involvement in social media implementation.

* Involved in organizing and putting together high profile events and conferences * Writing up case studies, in house magazines and articles for newspapers * Sourced and interviewed people for potential news stories * implemented public relations program „Back to school” to support schools in the * community. * Implemented public relations program „Smithfield friends” to support foster homes in the community

* Focus on the customer, listen and question the customer in finding his needs offer a solution to the client/customer.Sale the best products for the customer. Ensure products at stands * Develop constantly marketing knowledge creating new marketing techniques. * Monitoring inventory, store stock and ordering supplies as necessary.

* Monitoring inventory, store stock and ordering supplies as necessary. * To present, promote and sale cosmetics. * To participate at training's.