Daniela Alfaro Guzmán

Global IT Senior Product Manager @ Procter & Gamble

About

I’m a Technical Product Manager with a strong foundation in software, passionate about building products with purpose and turning complex problems into simple, meaningful solutions. With a background in Industrial Engineering, I’ve led product initiatives across global teams, working closely with engineers, designers, and stakeholders to take ideas from concept to execution. I specialize in translating business needs into scalable, technology-driven solutions, aligning teams, and delivering products that improve customer experiences and drive real impact. I’m naturally curious. I enjoy talking to users, challenging assumptions, and identifying opportunities where technology, especially AI, can create smarter and more efficient solutions. Always open to connecting and exchanging ideas!

Country

Costa Rica

City

Alajuela

Industry

Computer Software

Skill

Product Management, Cross-functional Team Leadership, B2B Software Development, Salesforce Marketing Cloud, Software Architecture, Cloud Computing, Generative AI, Enhancing PM with GenAI, Foundational AI Literacy, Critical Evaluation of AI Outputs, Practical Application for Project Management, AI Ethics Awareness, Strategic Mindset, AI Learning, Chatbots, Computer Vision, Machine Learning, Machine Translation, Salesforce Platform, Salesforce CRM

Experience

Global IT Senior Product Manager

Procter & Gamble

2025-2 - 2025-12 · 11 mos

I led the strategy, delivery, and technical evolution of a global digital platform, partnering with engineering, UX, architecture, and vendors to build scalable, secure, user-centered solutions. My role blended product vision, technical clarity, governance, and cross-functional leadership to drive consistent impact across the organization.

IT Governance Manager

Procter & Gamble

2025-2 - 2025-12 · 11 mos

San Jose, Costa Rica

Led IT governance and operational oversight to ensure platform reliability and compliance with enterprise standards. Managed testing and release readiness during a major SaaS platform migration, coordinating defect resolution and cross-team collaboration. Worked with engineering teams and vendors to identify risks, implement mitigation plans, and oversee vendor performance, contracts, and budgets.

Senior IT Product Manager

Encora Inc.

2022-1 - 2024-12 · 3 yrs

Costa Rica

I owned the product direction and delivery of complex digital initiatives, translating business needs into actionable product strategies and strong UX-driven solutions. I partnered closely with engineering, design, and stakeholders to ensure technical feasibility, clarity, and consistent execution.

Senior IT Scrum Master

Encora Inc.

2022-1 - 2024-12 · 3 yrs

Costa Rica

I enhanced delivery predictability and collaboration by guiding teams in agile practices, strengthening alignment, and establishing efficient workflows across engineering and product.

Product Manager

AEC Inc.

2018-1 - 2022-1 · 4 yrs 1 mo

I led the product lifecycle for a key client platform, shifting the organization from waterfall to agile, improving delivery speed, and strengthening customer collaboration through iterative feedback and structured discovery.

Operations Team Lead

AEC Inc.

2014-1 - 2022-1 · 8 yrs 1 mo

Costa Rica

I managed a multi-location team with a focus on development, performance, and operational excellence, creating a high-trust environment that supported both team growth and delivery quality.

Scrum Master / Agile Coach

AEC Inc.

2018-1 - 2021-1 · 3 yrs 1 mo

I supported the company’s agile transformation by coaching teams, facilitating ceremonies, and enabling transparent, predictable delivery across multiple streams.

Technical Writer

AEC Inc.

2013-10 - 2014-12 · 1 yr 3 mos

Spearheaded the creation of end-to-end technical documentation for multiple aviation models, strategically enabling the sales team and contributing to business growth. Developed and facilitated technical training sessions and produced final, publication-ready technical materials.