Daniel Tapia

En Orange Digital CX ayudamos a empresas a optimizar sus operaciones de Customer Experience mediante equipos especializados, procesos eficientes y soluciones flexibles adaptadas a cada necesidad. Acompañamos a organizaciones que buscan mejorar la calidad de atención, reducir costos operativos y escalar sus capacidades sin perder foco en la experiencia de sus clientes. Combinamos talento, tecnología y conocimiento operativo para crear soluciones de experiencia del cliente que generan mayor eficiencia, mejores resultados y una experiencia más consistente en cada interacción. ➡️ Contáctanos para descubrir cómo podemos ayudarte a transformar tu operación de Customer Experience, mejorar la eficiencia de tus equipos y brindar experiencias excepcionales a tus clientes. --- I'm a technology driven Account Executive with 9+ years of experience across technology, consulting, and B2B sales, combining a strong technical background with a consultative and business-oriented approach to selling. Throughout my career, I've worked across different stages of the commercial journey, from prospecting and business development to discovery, solution design, demos, negotiation, closing, and account growth. This experience has given me a strong understanding of how to translate complex technology into clear business value and build solutions around each customer's challenges, priorities, and goals. Today, I work as a full-cycle Account Executive in the Salesforce ecosystem, helping companies leverage technologies such as Marketing Cloud, Data Cloud, and AI-powered solutions to transform customer engagement, connect data, automate processes, and create better customer experiences. I particularly enjoy complex, consultative sales environments where understanding the customer's business is just as important as understanding the technology. I believe the best sales conversations are not about selling features, but about identifying meaningful problems and building solutions that can create measurable impact. I'm especially interested in the evolution of AI, automation, and agentic technologies and how they are reshaping the way companies operate and interact with their customers. My goal is to continue working at the intersection of technology and business, helping organizations adopt innovative solutions while building long-term, trusted relationships with customers.