Daniel Tack

• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction. • Established and maintained effective communication with staff members to ensure efficient operations. • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales. • Created a positive work environment by developing team building activities that encouraged collaboration among departments. • Resolved customer complaints quickly while maintaining high quality standards of service delivery. • Performed routine audits of internal controls in order to maintain accuracy of financial records.

• Managed end-to-end process development projects. • Conducted regular meetings with management team to review progress against established objectives. • Recruited, interviewed and hired qualified staff for open positions. • Tracked monthly sales to generate reports for business development planning. • Delivered exceptional client experiences through hands-on leadership of sales professionals and managers. • Monitored financial performance and identified areas for improvement in cost savings and revenue generation. • Coordinated employee training activities to ensure adherence to company policies and procedures. • Managed the coordination and direction of activities related to inventory levels, pricing, and sales. • Oversaw the transition process of ownership, ensuring clean handoff for both seller and buyer.

During my time at Jordan Ford I was able to grow business over 30% year over year two years in a row both in volume and in net income. In 2011 the store also earned its first presidents award with Ford in 26 years. I consistently had a deep focus on inventory management and turn as well as proper ordering. The staff had not experienced any turn over in over 2 years as well and was a very cohesive team that worked together on all aspects of the sale.