Daniel Rojas Cubero
Telephone Sales Representative @ NETCOM Business Contact Center
Costa Rica
San Jose
Outsourcing/Offshoring
Industrial Safety, Time Management, Preventive Maintenance, Research Methods, Data Analysis, Data Collection, Survey Administration, Statistical Reporting, Environment, Health, and Safety (EHS), Production Operations, Workflow Optimization, Quality Control, Sales, Active Listening, Communication, Oracle CRM, Excel, AutoCAD, Teamwork, Revit
Experience

Telephone Sales Representative
Costa Rica
Knowledge of banking software programs Provided personalized assistance to clients, addressing inquiries related to financial products such as accounts, credit cards, loans, savings, and investments. Managed fraud protocols, including account and card blocking, as well as handling accounts involved in fraudulent activities

Sales advirsor
Cartago
As a Sales Associate at AR Holdings (Old Navy), I delivered high-quality customer service by assisting shoppers with product selection, answering questions, and providing personalized recommendations. I maintained an organized and well-stocked sales floor, ensuring that all merchandise met brand presentation standards. I also managed checkout operations, including returns and exchanges, while following company procedures. Throughout my role, I supported sales goals by promoting products, contributing to team performance, and creating a welcoming and positive shopping environment.

Production Operator
Food M/S
Costa Rica
As a Production Operator at Food M/S, I operated machinery and ensured high-quality cookie production while following safety and hygiene standards. I monitored equipment, performed preventive maintenance, and collaborated with the team to meet daily production targets efficiently. I also supported process improvements to optimize workflow and maintain a safe, productive environment.

Enumerator
Curridabat
As a Survey Enumerator at INEC, I collected and analyzed demographic data by conducting surveys with diverse populations. I ensured accurate data collection, maintained confidentiality, and provided reliable information for reporting and research purposes. I also collaborated with the team to support statistical analysis and research projects that informed government planning.

Production Operator
Amaure S.A
San Jose, Costa Rica
As an Operator at Inversiones Amaure, I operated cutting machinery while ensuring high-quality standards and safety compliance. I performed preventive maintenance, monitored equipment performance, and collaborated with the team to maintain an efficient and organized production environment.

Operador
Sk Kreativo s.a
Costa Rica
As an Operator at SK Kreativo S.A., I was responsible for operating cutting machinery, performing preventive maintenance, and ensuring product quality. I monitored equipment performance, followed safety protocols, and collaborated with the team to maintain an efficient and organized production environment. I also trained new employees on machinery use, safety procedures, and proper handling of tools.
Education
Daniel Rojas Cubero's Contact Information
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