Daniel Richmond

Ireland's leading importer and distributor of Automotive Body Panels, Lighting and Radiators.

My responsibilities within this role include the following: Manage, promote and grow product groups within portfolio to achieve set targets, Ensure increasing turnover and growth in profit margin across the ranges for which I am responsible, Create pricing strategies, promotions and marketing material in line with HELLA’s corporate guidelines, Identify and prioritise new opportunities within all product groups, Update planning and purchasing criteria in line with demand information, Maintain all product and SAP master data, Liaise with suppliers on a daily basis to keep consistent and up to date supply, Continual review of key accounts, special prices and profit margins, Daily review of warranty claims and customer queries or complaints, Creation of internal and external training for any new products and ranges, Streamline any bureaucratic processes used during day-to-day activities, Regular reporting to Senior Management, My current portfolio includes 15 different product groups, including, but not limited to the following large groups: o Passenger and commercial vehicle filtration systems, o Belt Drive - timing belt kits, timing chains, fan-belts, tensioners, TVD's & OAP's, front-end accessories, o Wheel bearings, o Wiper blades, o Gaskets, engine seals and rebuild materials, o Engine thermal management - thermostats, cooling systems etc, o Automotive batteries.

Give support to any European, Middle Eastern, African (EMEA) customers via email and telephone in relation to Bing Ads accounts and online marketing, Create and manage online Pay-Per Click (PPC) advertising campaigns with Bing Ads, Increase customer’s company’s online revenue by creating eye catching online advertisements, Troubleshoot the aforementioned campaigns and offer solutions to any queries customers may have, Assist customers in setting up campaigns, account optimisation and general queries, This role allowed me to gain knowledge from many different sales markets, which allows great insight to how advertise different products and also to approach different sectors, I have experience in using all of the appropriate MS marketing tools for Bing Ads, this also assists companies increase online revenue from their PPC campaigns.

ENEVATE aimed to facilitate and support the accelerated introduction of electric mobility in North West Europe through structured transnational cooperation between public authorities and business representatives. My task was to work with the ESB and DIT in order to manage a pilot project in Dublin City Centre which assessed the viability of commercial battery electric vehicles within an Irish urban environment. Full scholarship awarded, by the ESB & DIT for a 2 year research based masters involving the commencement and management of a pilot project in Dublin. This pilot studied the viability of the use of battery-electric commercial vehicles for last mile deliveries in Dublin. All research fed into a European Union project - ENEVATE, Daily research collaboration with 15 other partners in the North West Europe region alongside the ESB and numerous Irish logistic service providers. Attendance at numerous international conferences and European pilot projects has permitted knowledge to be obtained on state of the art battery electric vehicle and charging point technology Comprehensive knowledge obtained on the Irish and North West European battery-electric vehicle market and consumer behaviours.

Maintaining the store's appearance and serving customers in a high volume sales environment while also meeting sales targets, Dealing with customer's technical queries in relation to IKEA products, Dealing with daily internal stock ordering and transfers, Theft Prevention and adhering to strict health and safety procedures.

Maintaining the store's appearance, serving customers in a polite and friendly manner, administering refunds and exchanges. Stock management and various back-office tasks such as calculating monthly commission for staff, monitoring targets, administration and maintenance of CRM software and mail list, Sales of a premium brand, Training new members of staff, cash handling and till operation, Maintaining a consistently neat and fashionable appearance in accordance to Hugo Boss uniform requirements.

Maintenance of the store's stockroom and stock, Inter-store product transfers and stock take duties, Handling deliveries and orders from head office, Pricing products, dealing with faulty items, theft prevention, Serving customers and assisting general management.

Serving customers and assisting general management, Cashier operation and money handling, Maintenance of the store's stockroom and stock, Receiving deliveries.

This programme covers road and air transport from both operational and technological perspectives. The skills and knowledge are applicable at senior management levels in many transport related businesses. The course included study subjects such as; Fleet Management, Financial Management, Transport Marketing, Aircraft Technology, Engine Technology (Fuels & Combustion) and Information Technology. In order to complete this programme I chose to write my dissertation on the use of commercial electric vehicles. I was awarded a 2:1 degree.

Unique mix of the technology, business and management studies specifically related to the motor industry. This course included study subjects such as; Automotive Systems Technology, Engine Technology, Mathematics, Automotive Operations Management, Automotive commercial / Financial management, Automotive law and legislation.