Daniel Prince

I’m excited to start on this new adventure and look forward to helping others gain bigger and better clients

I have taken on a temporary contract here to further develop my skills in the retail sector and have quickly been moved into many aspects of the company to help fix issues. My job role is. Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc Provide trustworthy feedback and after-sales support Develop entry level staff into valuable salespeople Achieve growth and hit sales targets by successfully managing the sales team Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status Operating as the lead point of contact for any and all matters specific to your accounts Negotiate contracts and close agreements to maximize profits Ensure the timely and successful delivery of our solutions according to customer needs and objectives Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed

I was taken on as a temporary consultant for always viva whole sale to increase brand awareness and sales in a already established company. My roles were as follows Asses brand value Learn the products and services offered, including the sales terms (e.g. special features, return and warranty policies) Set targets for the sales department Collaborate with the marketing department to prepare common strategies Monitor sales numbers and marketing metrics Calculate business trends, like monthly sales rates Analyze market trends Monitor competition and follow current developments Ensure sales team is up-to-date with business targets Motivate sales team to achieve great results Find prospective customers and new target segments

’m am a sales team leader for Vodafone B2B with a team of around 27 sales executives the campaign has been running for 6 months now above target on all aspects of client needs full team is above for quality, productivity and KPIs my roles consist of Interviews and role plays to ensure the right candidates are chosen for the campaign Training and coaching the necessary skill sets to be a successful B2B agent System training on correct use of dialler systems On going support for each individual Reporting and documenting all training and coaching Session reviews and feedback throughout the day End of day reporting Daily QA assessments and live listening to Calls Floor support Client meetings to ensure the highest service is delivered at all times based on requirements Planning and execution of team building activities to ensure employees remain engaged and driven

• Managing a gourmet catering company supplying music festivals and private events. • Staff management and training of a team of 4; ensuring strong performance to meet Health and Safety and customer service expectations at all times. • Brand ambassador; meeting with festival and event organisers to pitch USP and negotiate profitable business deals. • Secured all niche sales by negotiating sole specialist caterer status with UK Tributes. • Networking with other caterers and event industry professionals to build solid reputation, increase business scope and gain access to new opportunities. • Upselling of product options; increasing profit by identifying high-ticket ingredients • Brand development; identifying and executing an effective marketing and sales strategy. • Conducting market research on Social Media, by door to door, online blogs and boards. • Product development; adapting profitable products to match customer feedback. • Successful product launch with a celebrity chef to raise the profile of the company. • Managing all business administration such as tax returns and bookings log. • Advertising and marketing of the business across Social Media platforms. • Planning staff rotas to support maximum efficiency of all operations. • Management of all business administration including invoice payments and tax returns.

• Management of unique entertainment venue for corporate and private events. • Staff supervision and training to include full silver service available if requested. • Using a direct sales method; approaching companies and pitching the benefits of using the barge for private events. • Delivering a consultative sales approach; organising events to meet specific customer requirements such as music, catering and budget. • Increasing revenue by upselling the customer’s budget to include bar expenses. • Bar development; using consummate business acumen to double profits by increasing the bar capacity and drinks menu. • Strategic marketing of events through Social Media, leafletting and radio advertising. • Planning and management of events including sourcing entertainment, staff rotas and stock. • Cash management; implementing strict staff cash handling procedures, counting, banking and all related financial administration. • Stock rotation and replenishment in a timely manner to ensure full product availability. Notable Accomplishments: •​Increased bookings by 55% in 7 months by implementing service changes.

•​Managing operations at a country hotel and public house until its closure and sale. •​Overseeing all hotel departments including Accommodation, Food and Beverages, Human Resources, Housekeeping, Maintenance and Events. •​Sales and marketing of events to wedding parties and corporate clients at the property. •​Cold calling existing customers to maintain brand awareness and secure further sales •​Increased room occupancy by 20% in the first week by expanding marketing online and through local networking •​Reduced staff costs by 25% by the second month •​Supervision and development 25 staff; completing regular training and performance reviews, developing the team through a firm but fair approach. Achieved high levels of staff retention. •​Championing exceptional customer service and delivery standards across the establishment. •​Successful planning and management of catered events throughout the year. •​Smooth resolution of guest complaints to maintain their loyalty and satisfaction. •​Stock management and costing; identifying suitable supplies and ordering when low. •​Planning staff rotas to ensure full coverage of personnel as required. •​Completing all business administration including risk assessments, tax and invoicing. •​Ensuring all hospitality licenses are kept up to date including food and beverages. Notable Accomplishments: •​Increased Turnover by 15% in the first month