daniel montes

senior it analyst

Country

united states

City

houston

Industry

information technology and services

Skill

active directory, dhcp, system administration, networking, windows server, network security, tcp/ip, software installation, group policy, network administration, security+, san, microsoft office, windows 7, quality assurance, computer hardware, laptops, dell poweredge servers, dns, fiber optics, server administration, symantec antivirus, microsoft operating systems, comptia network+ certified, patch management, windows vista, windows xp pro, nas, bmc remedy, cable management, permissions, transport protocols, hardware installation, hardware diagnostics, desktop environment, cat5, hp blade, mcafee antivirus, microsoft certified systems engineer, backup and restore, windows 2003, windows 2008, mass storage, nortel, equipment management

Experience

systems support representative

spiral solutions and technologies, inc.

2009-7 - 2012-12 · 3 yrs 6 mos

systems administrator

adesa

2007-4 - 2009-7 · 2 yrs 4 mos

computer systems supervisor

united states air force

2003-6 - 2005-7 · 2 yrs 2 mos

quality assurance evaluator

united states air force

2005-7 - 2007-3 · 1 yr 9 mos

* Evaluated 24 personnel, 56 various communications equipment. * Provided maintenance analysis and guidance to 115 personnel. * Processed 24 deficiency and technical order improvement reports, modifications proposals, local work cards. * Collected and organized work center inputs, analyze recent evaluation results for trends, and publish a monthly maintenance plan.

instrumentation team leader

united states air force

1999-3 - 2003-7 · 4 yrs 5 mos

* Directed functional and operational check-outs on missile airborne instrumentation flight safety systems worth $24,000,000. * Supported initial ground power testing, safe and arm of missile destruct ordnance, battery power activation, missile telemetry and flight tracking evaluations. * Assisted in the operation, maintenance, troubleshooting and repair of critical missile launch support systems.

senior it analyst

halliburton

2013-4 - Present · 13 yrs 6 mos

* Troubleshoots complex desktop software and hardware problems. * Provides desk-side and remote support in the use of systems in a LAN/WAN environment. * Follow-up with customers to assure satisfactory incident closure; update and close call records for work performed. * Mentors and trains desktop analysts. * Ensures work performed adheres to company policies, standards, and procedures. * Assists in the setup of application client/server software.