daniel miske

 Researching demand by surveys & interviews  Identifying the potential competitors and reviewing their websites  Consequently, editing the previous and creating new volunteer programmes & internships  Developing content for their upcoming website & marketing materials  Composing safety policies  Developing a handbook including pre & upon arrival information for upcoming volunteers  Assisting in arranging an environmental awareness day and leisure trips

 Project management: managing the event's successful execution cycle from the scratch;  Supporting the volunteer conference organizing committees, from committee set up, to website, to call for papers, call for participation, budget monitoring, venue management and content publication  On-site representation  Liaison with partner organizations and sponsorship acquisition for the summit: SmartCity 360°  Managed Conferences in 2017: Chinacom, Healthy IoT, Mobihealth, ICCASA & ICTCC, SmartDBD, WSCISS, InterStar, Mobility  Managed Conferences in 2018: Mindcare

 Coordinating updates & creating websites of NSAwards & CESA  SEO optimization of NSAwards website  Using MailChimp as email marketing tool to update campaigns & lists of nominees, ambassadors and country partners  Cooperating with the teams located in Budapest & Copenhagen  Finalising the development of the Global Startup Awards website in collaboration with vendor.  Collecting & sorting out confidential data from the competition framework and from marketing activity  Assisting to COO with further tasks

 Customer service skills & multi-tasking capability: maintaining a friendly atmosphere, greeting tourists, advising them  Handling sensitive documents such as passports, visas & credit cards & providing forms to fill up  Working quickly & efficiently in a fast paced environment during busy hours & under pressure  Cooperating with staff & managers and assisting in delegating tourists  Working in various cruise check in systems

* Customer Online Researching by analysing & gathering information on relevant contacts & new sales * Applying technics of Predictable Revenue process & its optimatization

* As a participant in the Working Holiday Visa programme. * Thank to this opportunity I improved: * Customer service skills (welcoming, communicating, working ethic). * Working with multicultural staff and customers. * Multi-tasking capability (seating customers, booking reservations, serving * meals, dealing with reclaims).

* As a participant in the Work and Travel programme for students I gained * Customer service skills & Multi-tasking capability (maintaning a friendly atmosphere , greeting customers, picking up phones, turning tables, taking reservations) * Working with multicultural staff and customers. * Managing customers flow by organizing seating guests & large groups * Working quickly and efficiently under pressure during busy hours & high season * Cooperating with restaurant staff & managers * Inside look of American management

Master´s degree programme Faculty of Humanities Aalborg, Denmark Lectures: * Problem Based Methodology and Project Writing * Global and Local Challenges in Tourism * Consumer Studies in Tourism * Strategic Leadership of Tourism Organisations * Culture and Cultural Encounters in Tourism * Innovation in Tourism * Experiences and Market Communication * Policy and Destination Development

Bachelor´s degree programme Faculty of Business and Economics Brno, Czech Republic Activities and Societies: Specialized courses: Tourism, Destination management, Entrepreneurship in tourism, Geography and history of tourism, Rural tourism in sustainable regional development Skills: understanding of the tourism industry, the ability to apply theoretical concepts in practice, and to determine optimal strategies based on situatonal analysis.