Daniel Jacob

Leading operating strategy and infrastructure readiness for 1GW+ of hyperscale data center capacity across North America. • Built the operational framework supporting 1GW+ of hyperscale infrastructure, establishing governance, operating procedures, and partner structures required to run mission-critical facilities at portfolio scale. • Led the transition of greenfield developments into fully operational hyperscale facilities, establishing operating models, commissioning readiness standards, and long-term operational support structures. • Negotiated and structured enterprise operating agreements and strategic service partnerships across facilities management and infrastructure services supporting $200M+ in operational contracts. • Helped stand up Galaxy’s hyperscale operating organization, building leadership structures, operational teams, vendor ecosystems, and performance frameworks required to support day-to-day infrastructure operations. • Implemented portfolio-level operational governance and performance management, including readiness reviews, operational risk tracking, partner scorecards, and executive reporting used to guide infrastructure investment decisions. • Directed cross-functional execution across operations, engineering, construction, energy procurement, and supply chain to ensure new capacity could be delivered and operated reliably. • Developed industry workforce initiatives with education and training partners to address the growing shortage of technical operations talent supporting hyperscale infrastructure growth.

Directed the operations strategy and lifecycle execution of over 400MW of third-party hyperscale data centers across North America, aligning infrastructure delivery with customers long-term capacity and availability goals. • Oversaw the management and performance of national data center assets, ensuring cost-effective delivery, uptime reliability, and compliance across the infrastructure portfolio. • Administered $35M+ in operational contracts, negotiating vendor SLAs, optimizing O&M budgets, and driving accountability for service-level performance. • Partnered with global cross-functional teams (real estate, engineering, energy, networking, supply chain, and security) to lead delivery, commissioning, and go-live operations for mission critical environments. • Spearheaded technical onboarding for new sites, verifying design readiness, infrastructure interoperability, and compliance with best in class standards to ensure scalability, resilience, and sustainability. • Provided executive-level visibility into site-level operations and risk mitigation strategies; delivered high-impact operational data used to drive infrastructure investments. • Led internal readiness reviews and emergency response preparedness across multiple locations, maintaining 100% uptime across all supported environments. • Mentored and developed regional operational teams and vendor-partners, creating a pipeline of future technical and operational leaders. • Drove initiatives for process optimization, resiliency testing, and facility lifecycle improvement— improving service reliability and standardizing global operating procedures.

Directed our national recruiting assets, to create and deliver support solutions for Orion’s largest and/or strategic clients. Developed strategies and fulfillment proposals that allowed our organization to land and expand by committing to innovative solutions, while at the same time maintaining the highest levels of accountability and commitment from our internal teams. • #1 Division with regards to annual revenue generation (> $14M at the apex), and total hires, • Redefined team structures, positional layers, compensation plans, KPI goaling and SOP’s. This paved the way for continued revenue growth while also dramatically reducing COG’s; allowing for $1M in payroll savings calendar year 2022 without reducing headcount, all while having a record revenue year. • Key figure in the initial and continued success with Data Center partners positioning us to be selected as a vendor of choice with regards to their ever-growing technical and engineering needs associated with the complexity of their critical facilities. • Directly engaged active and potential strategic clients in an effort to understand & solution their unique market challenges, and offered creative and flexible solutions to their needs. • Revised & streamlined historic programs, system utilization and SOP’s, in order to implement an intense and robust training program that allowed for a more responsive ramp-up in both the sales and recruiting divisions.

• Managed team of more than 30 employees across two custom assembly departments ensuring personnel, training, and technical assistance needs are met • Managed complex projects by utilizing the DMAIC and/or agile methodologies approach to establish goals and meet objectives to ensure deliverables meet within stakeholder expectations • Created and implemented initiatives that reduced waste from a production process which lead to a savings of 35% of overall material costs • Implemented quality improvement program including spot audits, root-cause analysis and applied remedial actions