Daniel Cheeseman

• Exceeds sales targets consistently, demonstrating exceptional sales acumen and persuasive communication skills. • Demonstrate excellent customer service skills, maintaining a high client retention rate through effective relationship building and personalized policy recommendations. • Expertise in analyzing client needs and risk profiles to recommend tailored insurance solutions. • Proficient in explaining complex insurance terms and policy details to clients, ensuring clear understanding and informed decision-making. • Maintain up-to-date knowledge of insurance products, industry trends, and regulatory changes through continuous professional development. • Utilizes advanced sales techniques such as cross-selling and upselling to increase policy revenue for each client.

• Participated in extensive training in time management, prioritizing, and problem-solving of aeronautical maps in an extremely stressful environment. • Utilized memorized maps, rules, and aircraft performance to navigate aircrafts using new simulation software learned in a short amount of time. • Practiced issuing speed, altitude, and directional instructions to pilots to keep aircraft properly separated while using radar and communication equipment.

• Proactively called on and met with potential new clients to promote products and services. • Responded promptly to customer requests and efficiently resolved complaints to ensure high customer satisfaction. • Successfully installed and performed maintenance on hydraulic lifts, contributing to overall customer loyalty and retention.

• Responsible for weekly payroll processing for 200+ employees. Trained team members in the best practices of payroll and benefits administration. • Maintained and updated records of new employees and terminations as directed by employee regulations. • Developed a custom employee handbook in collaboration with the human resources and compensation teams.