Danica Mandarano, M.Ed.

•Designs curriculum to introduce students to theories of leadership and their application in personal and professional settings •Incorporates self-reflective and applied learning activities to guide students to define and develop their personal leadership style •Manages correspondence, holds office hours, grades assignments, and provides feedback for 40+ students per semester

•Served as Program Advisor for the Business College Council (BCC), the representative body for the 50+ business-related student organizations in the Warrington College of Business •Oversaw $20,000 budget to support BCC events such as Business Bash, Council Meetings, and Student Leader Retreats •Supported an 8-student BCC leadership team to ensure goals and mission of the program were met •Managed relationships and compliance for co-curricular experiential programming that is external to the college •Collaborated with various campus stakeholders and vendors to coordinate large-scale events and program curricula

•Reviewed internship goals, resumes, supervisor feedback, and reflection assignments for 120 students •Advised students on importance of reflecting upon internship experience and how to communicate transferrable skills on their resumes, cover letters, and during interviews •Communicated with students regarding deadlines, assignment feedback, and grading

•Taught first-year Warrington College of Business students strategies for relationship building, teamwork, and critical thinking •Promoted career exploration through visual learning exercises such as “CliftonStrengths Assessment” and “Possible Lives” mapping •Coached Peer Leader through grading processes, Canvas course design, public speaking, and interpersonal skills

•Served as Program Advisor for the Business Undergraduate Mentorship Program (BUMP) with 140+ members •Managed $10,000 budget to support BUMP mentorship events such as Orientations, Retreats, Socials, and AlumNights •Held weekly Advisory Board Meetings with 9 member team to prepare for a combined 40 events during fall and spring •Reviewed member engagement data, updated website, and utilized WordPress for recruitment •Incorporated BUMP’s core values to amplify BUMP curriculum through intentional programming and innovative strategies •Led application, selection, and pairing process of Mentees, Mentors, and Advisory Board

•Advised caseload of 400+ Heavener School of Business prospective and current students through virtual and in-person drop-ins and 30-minute appointments to discuss academic requirements, course sequencing, academic plans, and post-graduation goals •Evaluated college petitions through holistic review of documentation and examination of college policies •Presented college information to newly admitted students and their families at UF Preview: New Student Orientation •Managed outreach event requests and represented the Warrington College of Business at UF Admissions events

•Developed, implemented, and executed training for 250 housing student staff to provide comprehensive year-round training •Supported marketing for student staff recruitment and assisted with hiring process to select a quality and diverse student staff •Created assignments within Canvas to notify student staff of mandatory training sessions and corresponded with student staff as needed •Organized training transcripts and attendance records to ensure all student staff were in compliance with university regulations •Supervised 3 Living Learning Community Resident Assistants and managed $1,500 budget to support programming and outreach •Analyzed data from year-round training sessions and created snapshots to be disseminated to campus partners

•Designed course curriculum based on self-selected book - All These Wonders: True Stories about Facing the Unknown •Utilized social constructivist approach to teach UF Honors Program students to think critically about multimedia storytelling •Encouraged students reflect on meaningful moments in their lives and translate them into stories to share with the class

•Created course materials including syllabus, PowerPoint presentations, assignments, and modules using Canvas •Taught first-year students about the university and prepared them for college life through experiential course curriculum •Guided Peer Leader through course development, lectures, and opportunities for professional development

•Managed caseload of 30 students and met regularly to discuss academic progress and available resources for student success •Chaired TRIO Achievers Award Scholarship Committee, reviewed applications, and awarded over $20,000 to qualifying students •Planned programming for Wellness Week and coordinated Fireside Chat Speaker Series with prominent leaders in various fields

•Pioneered a comprehensive online orientation program for a cohort of 25 incoming graduate students •Created learning outcomes and developed a Qualtrics survey to assess effectiveness of orientation modules •Attended training workshops and consulted with content area experts to become proficient in Canvas course creation and design •Integrated a variety of mixed media and activities to keep students engaged, including videos of alumni interviews •Communicated with program coordinator weekly to outline vision for the orientation, brainstorm ideas, and track progress

•Trained 4 Conference Assistants and 15 Desk Clerks for summer conference housing responsibilities via WebEx •Met with supervisor each week to communicate updates and vision for the internship role •Completed 30 hours of virtual training in preparation for internship *Internship ended early due to Covid pandemic

•Supervised a team of 6 Admissions Coordinators, 3 Transfer Student Services Coordinators, and 3 Federal Work Study students •Collaborated with Director of Admissions to ensure enrollment goals were met through big-picture recruitment efforts such as communication flows, recruitment plans, and yield events •Reviewed applications, conducted interviews, and created core competencies for new hires in addition to having led on-boarding and training of new Admissions Coordinators •Former member of Admissions Committee to evaluate admission decision appeal requests from applicants

•Managed pipeline and recruited prospective high school students to attend the University of North Florida through in-person 1:1 counseling and group presentations •Cultivated and maintained relationships with high school guidance counselors via verbal and written communication with regards to high school visits, college fairs, and providing updated admissions criteria and deadlines •Designed and launched a training program including PowerPoint presentations, handouts, and training manuals for new Admissions Coordinators •Collaborated with marketing and communications team with regards to updates to printed and web based communications templates, brochures, and websites •Counseled and advised students on next steps such as orientation registration, housing reservation, meal membership, and general financial aid information, increasing yield in managed pipeline •Organized personalized tours for high-profile prospective students to visit UNF as an “Osprey for a Day” •Established relationships with campus partners, learning about their programs in order to best advise prospective students on major choice •Increased enrollment from the South Florida territory by 36% for the 2016-2017 academic year, and awarded the Presidential Spot Award in the fall of 2016

•Assisted Practice Administrator and Assistant Administrator in daily functions within areas related to general administration, human resources, marketing, billing and credentialing •Conducted payroll on a biweekly basis, logged personal time used, updated and maintained employee files and information for over 60 employees •Scheduled interviews with potential employees, ran background checks, assembled orientation materials, and led new employee orientation •Updated and maintained CAQH profiles for 11 doctors •Oversaw and assisted with completion of online HIPAA and OSHA training and ensured compliance of the practice and its employees •Supervised daily activities and implementation of patient portal •Collaborated with doctors, nurse practitioners and administrative team in weekly meetings to increase overall patient and employee satisfaction

•Gained practical experience in health services administration by participating in patient experience team meetings to focus on performance improvement planning and evaluation •Developed a professional identity through demonstration of effective communication, positive contributions to group activity, and time management skills through coordinating teen volunteer program by orienting and supervising teens volunteering for summer program on nursing units and throughout the hospital •Shadowed department directors and managers to better understand the day-to-day operations of a hospital •Developed customer service skills, patient relationships, and administrative responsibilities by running the front desk at the Outpatient Surgery Center and Wilson Cancer Care Center

Leadership Experience University of North Florida Softball Team (August 2010 - May 2014) •Developed effective leadership skills as team captain for Junior and Senior season •Contributed to team's record-breaking season and became Regular Season Champions in 2013 •Maintained stellar grade point average and earned Scholar Athlete of the Year in 2013 •Selected for Second Team All Conference in 2013 •Dedicated 30-40 hours a week to practice, games, and study hall which built strong time management and self-discipline skills •Expanded teamwork abilities and mentored younger teammates