Dang Bui

Dang Bui

Customer Service Manager @ HEINEKEN Vietnam

About

● Having experience in Transport and Warehouse ● Interested in Big Data and IoT in Logistics

Country

Vietnam

City

Hanoi

Industry

Food & Beverages

Skill

Software Development, Warehouse Operations, Contract Negotiation, Budgeting, Key Performance Indicators, Order Management, Teamwork, Business Analysis, Team Leadership, Project Management, Shipping, Market Research, Supply Chain Optimization, Operations Management, Logistics, Microsoft Office, English, Problem Solving, Research, Negotiation

Experience

HEINEKEN Vietnam

Customer Service Manager

HEINEKEN Vietnam

LinkedIn
2024-2 - Present · 2 yrs 8 mos

Ho Chi Minh City, Vietnam

Ensure smooth end-to-end customer experience while optimizing resource by applying technical improvement Work with Commercial and Customer for feedback and continuous service upgrade Selected experience: Optimize process and develop automatic software to achieve 70% Zero Touch Order

HEINEKEN Vietnam

CSLP Capability Manager

HEINEKEN Vietnam

LinkedIn
2022-3 - 2024-1 · 1 yr 11 mos

Hanoi, Hanoi, Vietnam

Ensure new capabilities implemented at optimal cost to ensure organization logistics competitiveness Drive continuous improvement through digitalization, process optimization Selected experiences: Transportation Partnership Tender, secure transportation capacity WMS system build up and implementation

HEINEKEN Vietnam

Warehouse Manager - Hanoi Brewery

HEINEKEN Vietnam

LinkedIn
2021-6 - 2022-2 · 9 mos

Hanoi, Hanoi, Vietnam

Oversee Warehouse operation in Hanoi (including Finished Goods, Packaging Materials, Return Packaging Material) Manage team of 10 direct reports & 20 forklift drivers & 20 casual workers Deliver in peak season over 100 orders/ day with productivity of 13 pallet moved/ man hour Oversee budgeting for 5 warehouses in Vietnam

HEINEKEN Vietnam

Transportation Team Leader

HEINEKEN Vietnam

LinkedIn
2019-7 - 2021-6 · 2 yrs

Ho Chi Minh, Vietnam

- Transportation Contract Management (quality control, performance management, improvement initiatives, payment management) - Budget control & Savings tracking - Transport Capacity Planning (customer delivery & stock transfer) - Transportation Tendering

The HEINEKEN Company

Management Trainee Program

The HEINEKEN Company

LinkedIn
2017-6 - 2019-5 · 2 yrs

Asiac Pacific

- Rotate across 3 SEA countries, through multiple functions of Supply Chain including: Brewing, Packaging, Logistics - Deliver projects to improve current process, way of working, including: + Reduce 30% breakdown incidents at canning and bottling line (Singapore project base) + Improve warehouse productivity by 20% by redesigning warehouse layout (Malaysia project base) + Train warehouse & customer service staffs new way of working (Hanoi project base) - Develop multiple skill sets, including: change management, analysis, warehouse & transport planning, vendor management, process optimization, TPM

KEYENCE CORPORATION

Salesperson

KEYENCE CORPORATION

LinkedIn
2016-12 - 2017-5 · 6 mos

Ho Chi Minh, Vietnam

- Make sales call to key customers in Ho Chi Minh City - Consult customers on production automation solutions - Manage after sales services

UDG Healthcare plc

Consulting Intern – Pharmaceuticals Wholesale

UDG Healthcare plc

2016-6 - 2016-8 · 3 mos

Dublin, Ireland

• Do ABC analyis for a portfolio of 2,000 SKUs • Consult the company on S&OP process • Develope KPIs for forecasting process and supplier performance measurement.

Port of Hai Phong JSC.

Business Officer & Production Coordinator

Port of Hai Phong JSC.

2013-11 - 2015-6 · 1 yr 8 mos

Haiphong City, Vietnam

• Weekly production planning • Ensure smooth and efficient execution to meet standard services • Report and analyse operational KPIs • Market & competitor research

Education

University College Dublin

University College Dublin

LinkedIn

Logistics, Materials, and Supply Chain Management

2015 - 2016 · 1 yr

Dang Bui's Contact Information

Email

******@***.com

Phone

(**) *** ****

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