Dana Ivan

Daily customer relationship management/ ensuring implementation of the framework agreement and the agreement on service levels FA/SLA;  Increase the market share by developing the existing portfolio;  Planning a strategy for clients;  Aanalyses and exploits the opportunities to maximize the penetration rate;  Proactive and regular customer contact;  Establishing and participate to the meetings;  Suggest improvements and have a clear view of the clients needs  Develop clear and effective Proposals/quotations;  Monitor feedback and collaborate with other internal departments.  Negotiation, follow-up, reporting.

Qualify companies that fit into our target group Identify the decision makers and establish relationships in this decision-level; Identify new sales opportunities Make telephone calls and setting meetings; Collaborate with other internal departments and work closely with Commercial Support and Financial department; Monitor, Report, Follow-up; Have a clear view of the market and competition

•Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans, and customer-service standards; •Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans. •Creates strategies for product development, pricing, promotions and distribution