dan dunhac

* Managing and configuring computers for multiple clients that are coming in for repair, being configured for new users or for large scale deployment. I manage the department by myself. * Set up computers for new users by clearing out mfr software, joining to the domain, mapping drives/printers, configuring email and applications. Creating user accounts/rights in Active Directory and Exchange. * Diagnosing and repairing computers that come in and suggesting hardware replacement, upgrading to a new computer or rebuilding. When rebuilding reinstalling windows, backing up/restoring data, reconfiguring for user * When configuring for large scale using imaging in order to streamline the process * Daily monitoring of incomplete client backups and NOC * Working on tickets from the Help Desk queue during down time * Maintaining build lists for multiple clients that require specific setups * Organizing work-flow for my department

* Easy Tech * Responsible for providing customer service and sales consistent with company standards. * Performing diagnostics and upgrades * Selling products and services to customers * Understanding customers needs through communication * Recommending upgrades and products to customers based on needs * Problem solving when customers have technical issues * Repair Technician for Dell * Hardware break/fix

* Reason for Leaving: Laid Off * Responsible for safe and timely movement of trains for Canadian Pacific Railway including freight and passenger trains. * Logged all trains on a log sheet * Contacted authorities, trains, maintenance and other towers when problems arose * Communicated with train engineers and the dispatcher on status of trains * Required to think quickly and problem solve * Listening and communicating effectively was very important in this position * Proven a quick study with excellent analytical ability

* Reason for Leaving: Laid Off * Solved technical problems for staff on school equipment. * Tracked problems in WebHelp and documented resolutions * Dealt with a wide range of devices including printers, monitors, computers, and other electronic devices * Set up small networks on several different occasions * Identified problems by troubleshooting and communicating * Communicated effectively with both technical and non-technical employees * Organized workroom storage and inventoried all assets * Used troubleshooting to solve PC, network, printer problems * Acted as sole building technician on multiple occasions

* Reason for leaving: Laid off * Verified loans met quality, industry and company standards. * Balanced HUD's to make sure wired amount was correct. Adapted to changing guidelines of state and government regulated procedures. Worked in a team setting. * Position required attention to detail, teamwork, and communication with branches to resolve issues * Worked for over six months without any deficiencies or mistakes in the loan funding process. * Demonstrated willingness to take part by assisting team members * Quickly learned the role of the position without prior mortgage background

* Reason for Leaving: Found a position with more hours/better pay * Merchandise Processor * Unloaded delivery truck and prepared merchandise to be put in the store for sale. * Physically brought merchandise to its respective departments * Determined which products were to be tagged for theft prevention * Organized merchandise according to size, brand, and department * Dock/Receiving * In charge of dock operations which included delivery of supplies to departments, receiving, and maintaining a clean and organized environment. * Handled multiple requests for supplies during high volume sales Logged deliveries in a log book and determined which department specific packages went to * Worked in a team setting to be one of the only locations in the state that was not behind on deliveries * Saved the company an amount of $7,000 through recycling plastics. * Worked multiple positions with varying responsibility