Damola Babatunde, MBA

Built a Flexible Supply Chain and Logistics Management process for bulk building construction materials distribution with over 12 products, spanning two states and serving over 150+ home builders and Contractors. Spearheaded Strategic planning, Business Administration and a Logistics Fulfillment network process that harnesses the strength of over 100 trucks on-demand for on-time deliveries and fulfillment, accomplishing over 40 million Kg delivery of construction materials to project sites with an enhanced customer support network. Facilitates over eight strategic partnerships for scalable operational and pricing models to scale revenue and customer support. Developed an end-to-end process dashboard for daily operational activities saving the company hours weekly.

* In the process of the $4.4million Series A fundraising, I was mandated with the overall end-to-end supply chain supervision of Inbound, Internal and Outbound Logistics of over 2000+ SKUs, with the aim of building a scalable agile and lean operational model for quality first and last mile fulfilment. * Supervised the Warehouse and Logistics team on effective Order Processing and Physical distribution models for effective Intra-city, Inter-city and Cross border delivery services. * Managed drop shipping for B2B and B2B2C and cross border distribution channels. * Created logistic fulfilment partnerships with 3PL for Business expansion. * Expanded Demand Planning and Forecasting models for Expansion Project Portfolio. * Provided Structured Data for product strategy for new DrugStoc website, DrugStoc Shop, Ecommerce app (Android and IOS), Field/Sales rep manager app (Android and IOS) Back office Operations Dashboard, Credit score algorithm for Loans & Inventory Financing, Wallet system. * Established, maintained, and enhanced partnerships with internal stakeholders to manage IMS(Inventory management system) warehouse supply for key account Product portfolio, with weekly volumes exceeding 500 SKUs. * Managed Data for On-Time-In-Full Performance metrics in relation to increased customer satisfaction rate of above 80% with high level Net Promoter Score of 85%. * Garnered solid experience in legacy sortable fulfilment centre and contributed to modelling and design infrastructure of Fulfilment centre from an Agile and Lean perspective. * Recommended optimal network SLA to suit work shifting & operational timelines to effectively meet customer’s needs and improve delivery experience. * Reviewed and Maintained documentation and customer feedback log for necessary call-to-action which involved Internal staff and Delivery Associate Trainings.

DrugStoc is an online Ecommerce platform in wholesale supply chain management of affordable quality and counterfeit proof pharmaceuticals,healthcare products.This platform provides E-market, providing warehousing and logistics services to accredited Healthcare providers,empowering them to help eradicate fake drugs and have access to quality healthcare products.I am responsible for; Product detailing and management within the medical and pharmaceutical health space,with extensive bridging of supply chain gap of accessing counterfeit proof products by healthcare professionals on a broad e-commerce platform,to spread out digital commerce of pharmaceutical distribution. Thus, entails with competennces: * Product monitoring, product flow distribution from source to retailer and within the corner stone of business integration. * Logistics and Supply Chain of products to ensure customer satisfaction within the health space, bettering healthcare and empowering healthcare solution providers. 3.Wholesale Inventory Management with influx of IT systems for maximum effectiveness in servicing orders. * Order generation with vendor management. * Sales generation with marketing influx from Client relationship management. * Key vendor account management with detailed data capturing and data analysis. * Business development and integration with core product marketing through data collection analysis for product expansion and clientele expansion. * Back-End inventory management, database management, monitoring and online retail management through PMP and SQL synchronization. * Micro management of staff in areas of product detailing and Supply Chain with key administrative procedures. * Product procurement and Sales generation.

Jumia Services is the Supply Chain Management Provider for the Ecommerce platform providing warehousing and logistics services for emerging markets in Africa and emerging Asia. Lead way services in order fulfilment models in E-market, travel market, B2B retail services in Africa and Asia. Specializing in Nigeria, I was responsible for: * Seller Operations Vendor key account management, Organizing and maintaining forward and reverse flow logistics of vendor product to improve vendor performance for brand improvement and increase in sales. * Order fulfilment, warehousing using Inventory management system, RTI- Return to Inventory, DRTV- Direct Return To Vendor, order recycling to increase sales and meet customer requirements, team member training and management, quality control testing and assessment on product. * Aftersales real time analysis and tracking of vendor product using delivery module, graphs , order and warehouse management system. * Key queue monitoring management on supply chain flow of vendor stock in the system. * End to end vendor product analysis and real time reconciliation using existing and produced data from logistical forecasted reports. * Issue resolution of vendor complaints, issues, through service feedback and survey using Zendesk. *Supervision of day-to-day  return to vendor operations spanning at least 150 vendors and 2500 items on normal operations , 450 vendors and 7500 items for peak operations.

Jumia Nigeria is the the number one online Ecommerce retail platform in Nigeria providing market for xdoc, market place.I was responsible for; * Jumia Market Place daily forward logistics operations * Order processing,reverse logistics operations, * Key issue resolution * Vendor operations and performance with Brand Management.

Ecommerce platform and a branch of the Africa Internet group in world class taxi services head quartering from Brazil.Duties involved: Community marketing,customer engagement and brand management, fostering network synergy and contributed to provision of more than 50000 App users as a result of cemented customer relationship management and strategic marketing campaign.

Federico Mahora is a world class perfume cosmetic and household accessory company with a unique standard in the world of fragrance and essence.Duties entail ; Strategic outsourcing and direct sales strategy with clients, brand management and improvement. Increase company sales of products through built up network synergy and strategic direct sales to customers. Retailing and team management inclusive.

Financial Analysis, Root Cause Analysis, Business Planning, Technical Writing, Marketing International Business Management, Business Operations Strategy and Structure, Financial Decision Making, Information Driven Decision Making, Strategic Business Modelling, Corporate Governance, Advance AI and Technological Operations, Multinational Culture, Leadership and Team Work, Innovation and Change.

Leadership training,Debating skills,Youth Empowerment.