Damien Aw

[Administrative] • Manage implementation for both new commercial and cross-border consumer payment products (interoperable QR Code payments) • Work closely with cross-functional internal stakeholders for operational aspects for implementation of both new commercial and personal payment programs • Work with Legal, Credit and Compliance for all KYC, ATF and AML adherence as stipulated by MAS [Business Development | Partnerships] • Identify target markets for commercial and personal payment (including multi-currency e-wallet) products, specifically debit cards (similar to WISE, Revolut, YouTrip) • Collaborate with e-wallet issuers and merchant acquirers across Asia, for cross-border QR payments. • Oversee Asia corridors: Singapore, Malaysia, Hong Kong, Taiwan, Philippines, Indonesia, Thailand, etc • Develop sales verticals for payment products’ USPs: Invoice Financing and Earned Wage Access (EWA) • Co-ordinate sales action plans as well as formulate sales policies and procedures • Forge/Maintain synergistic partnerships with fintech platforms (ie procurement and HRIS/HRMS platforms) • Engage major trade associations and platforms to facilitate sales channels • Forecast quarterly, biannual and annual sales revenue • Evaluate data (i.e. acquisition figures and spending statistics) for commercial and personal payment programs to identify new business development opportunities and map out future partnership initiatives • Work with external parties (ie NUS Business School) to conduct focus groups and surveys to collect feedback • Design individual and joint marketing campaigns with marketing manager and corporate partners

[Leadership] • Provide vision, leadership in a fintech start-up environment • Deliver public relations, including evangelising technology entrepreneurship • Represent the startup sector, particularly cashless/digital payments space • Motivate a high performance, innovative & results-driven organisation [Strategy & Planning] • Develop roadmap for Bolt Technology, including future features beyond the e-wallet services that impact both short/long term goal initiatives • Identify target markets to determine potential features in app • Co-ordinate merchant acquisition plans for e-wallet acceptance • Establish, implement both short/long term goals, objectives, policies, SOPs • Build & motivate a world-class app, marketing, merchant & customer service teams [Partnership / Marketing] • Foster partnership strategies to expand reach in market • Co-ordinate merchant acquisition plans for e-wallet acceptance • Forge new synergistic partnerships with key merchants • Conduct market research (in e-wallet, superapp spaces), competitor & customer analysis • Engage with branding, public relations & social media agencies for an all-rounded digital marketing outreach [Administrative / Operational] • Work closely with external UI/UX vendor & app developer to determine user flow (for an optimized user experience), processes & expected outcome • Work with data team on data harvest & harness processes; ensure data aids in Bolt’s future strategic planning Monitor progress of all departments, include app development, testing, enhancement • Ensure company objectives and standards of performance are understood & owned by team members • Ensure Bolt complies with all legal & regulatory requirements • Work with legal firms on PSA Licensing to MAS, trademarks, etc [Budget & Finance] • Forecast budget, including hiring, marketing, operations • Work with finance to develop cash flow projection & reporting mechanism • Forecast annual revenue & expense • Build rapport with shareholders

[Key Achievements] • Lead 0-to-1 product management for new corporate & consumer payment products (ie, Diners Club Corporate Autobilling Program, Diners Club CASHBACK Card, Don Don Donki Cobrand Credit Card and POPULAR Cobrand Credit Card ) • Identify, pitch for new strategic partnerships with key partners for corporate & cobrand consumer payment products • Identify & develop synergistic partnerships with key partners for corporate & consumer payment products [Business Development / Partnership / Marketing] • Formulate roadmaps for various payment products • Position for new ideas across identified target markets and partners for corporate/consumer payment products • Create marketing plan, GTM (Go-To-Market) for all corporate & new cobrand payment products • Forge new synergistic partnerships with corporate, Affinity, Co-Brand partners • Maintain, foster strong existing partnerships • Conduct market research as well as competitor analysis • Forecast annual sales revenue for all corporate & consumer payment products • Cultivate effective business relationships with major clients • Harvest, evaluate data (acquisition figures, spending statistics) for corporate/consumer payments to map out product strategies [ADMINISTRATIVE|OPERATIONAL] • Collaborate with cross-function stakeholders for operational/technical/marketing aspects for implementation of new corporate & consumer payment products • Work closely with internal, external IT engineering teams that incorporates UAT prior to product launches • Manage product lifecycle that includes overseeing operational/technical tasks of process flows & data processes for optimum outcome • Define new product features, requirements (ie loyalty program, rebates), product parameters, KPIs [Training] • Hire, train, coach sales teams • Ensure sufficient resources for peak sales performance, performance evaluation of hybrid, cross functional teams • Assist with development of sell-sheets, presentation materials

[Key Achievement] • Achieve and exceed monthly sales targets continuously. [Administrative / Operational] • Produce monthly reports on Hilti’s product sales turnovers. • Track, collate and interpret sales figures • Analyse clients’ buying trends based on existing databases and sales histories • Ensure compliance to all rules and regulations set by BCA (Building and Construction Authority) • Update clients’ current and upcoming construction projects • Handle clients’ product queries and complaints [Business Development / Marketing] • Identify target markets for Hilti existing and new products • Perform cold-calling to secure appointments with factory owners and contractors • Maintain and foster healthy existing major clients (MBS-IR, RWS, ITE West) • Formulate sales policies and procedures • Forecast annual, quarterly and monthly sales revenue • Ensure effective liaising of other company functions to achieve sales objectives [Training] • Train clients on proper product application • Mentor and motivate new account managers, of the construction industry know-how, competitors’ offerings and handling of customers’ rejections and objections

[Key Achievement] • Meet KPIs on government school conversion and adoption [Administrative / Operational] • Work with retail manager for promotional packages to boost assessment titles’ sales • Report compilation on monthly sales figures and submission for further discussion • Design Flyers, posters, brochures • Work with editorial team for fresh, creative ideas for marketing campaigns • Handle schools’ product queries and complaints [Business Development / Marketing] • Perform cold-calling to designated government primary and secondary schools to arrange for appointments. • Meet teachers, HODs, Subject Heads, vice principals and principals for sales pitches • Understand academic needs and subject revamps initiated by Ministry of Education (MOE) • Work independently as well as a team to achieve annual education adoption target in government primary and secondary schools [Training] • Train teachers and HODs on proper product application • Mentor new account managers on the local educational industry and understand how teachers are being persuaded to select Pearson Education, providing guidance on cold-calling and appointment securing • Work as a team to share feedback of sales presentations on a daily basis • Provide IT training of e-resources to teachers of adopting schools

[Key Achievement] • Achieve and exceed monthly sales target set by organisation [Administrative / Operational] • Oversee weekly and monthly operations of Sales & Marketing Department, including overseeing administrative team on handling corporate clients’ queries, feedback and complaints. • Produce Monthly reports on products’ sales turnovers. • Track, collate and interpret sales figures [Business Development / Marketing] • Perform cold-calling to offset printers, digital printers and advertising agencies to arrange for appointments. • Develop and implement sales strategies to achieve organizational sales goals and revenues • Identify target markets for full range of stationery products • Co-ordinate sales action plans • Conduct market research as well as competitor and customer analysis • Formulate sales policies and procedures • Forecast annual, quarterly and monthly sales revenue • Cultivate effective business relationships with existing major clients • Analyse data to identify new business development opportunities • Ensure effective liaising of other company functions to achieve sales objectives [Training] • Hire new sales executives • Train and mentor of sales teams, including how to handle rejection, objection and closing of sales, 2-way attachment during 1st 3 months as a form of on-the-job training, from pre-sales stage to cold-calling to face-to-face appointment to closing of sales and post-sales • Set sales targets of sales team • Ensure sufficient resources for optimal sales performance • Oversee activities and performance of sales team • Evaluate sales team’s performance • Receive and provide feedback from and to sales team, and fine-tune prices/sales strategies to assist with successful closing of sales • Assist with the development of marketing brochures and other presentation materials [Budget & Finance] • Forecast budget for all sales and marketing efforts relating to stationery products on a quarterly basis

[Key Acheivement] • Achieve KPIs set by organization based on creative agency conversion [Administrative / Operational] • Involve in monthly and ad-hoc sales and marketing meetings • Determine stocks’ inventory level [Business Development / Marketing] • Develop new accounts via cold-calling and door-knocking • Work independently as well as a team to achieve KPIs set by organization • Collect feedback on paper market situation [Training] • Develop presentation materials for sales pitches • Develop presentation materials for managers • Design trade advertisements, promotional corporate mailers and product logos