darya isakova

* Monitoring of brand social media mention (blogs, forums, social networks) * Identify positive and negative topics that users talk about * Selection of sites for timely response * Work with reviews and comments on Internet sites * Work with agents of influence on selected sites * Creation of reports on the results of monitoring and work done.

* In-depth work with communities and accounts in popular social networks (VKontakte, Facebook, Twitter, Google+, Instagram) * Creating, maintaining and developing groups in social networks * Forming a promotion strategy in social networks from scratch * Creation and management of contests, events, polls in the communities of social networks * Search and create content for posting in social networks * Analysis of the effectiveness of growth in social networks.

* Attraction and work with customers in the conditions of market stress and tough competition * Work on the return of customers and the development of the customers base of the company * Reception, processing and redistribution of information from customers * Qualified and efficient processing of requests from customers * Analysis of the communication services market * Conducting a marketing policy for new products and services * Reporting, statistics generation.

* Work with customer base * Service and processing requests from customers * Technical support to clients in solving issues and problems * Reporting * Improving customer and company interaction.