Dalida Marcelino

Business Owner

About

Majored in Hospitality Management, my courses of instructions have led me to grow in the industry with all the knowledge I gained. Its been over 10 years of hospitality experience working for great companies such as restaurant chains, Sheratons, Courtyard and Park Plaza hotels. I have extensive sales, restaurant, housekeeping and hotel front-office experience.Experience with Microsoft office package, Windows, Opera, Fosse, Galaxy and Lightspeed lodging management software programs, fluent in English and Spanish and Safe serve certified. Wedding planner certified.

Country

United States

City

Greater Tampa Bay Area

Industry

Hospitality

Skill

Microsoft Office, Bilingual, Lightspeed, Galaxy, FOSSE, Organization & prioritization skills, Front Office, Concierge Services, Opera, Reservation, Service Recovery, Food , Property Management Systems, Food, Rooms Division, Restaurants, Customer Service, Guest Service Management, Hotels, Catering

Experience

Business Owner

3D Event Planning LLC DBA Smoothify

2023-7 - Present · 3 yrs 3 mos

United States

Smoothify was created as a mobile oasis of blended goodness that brings the joy of smoothies right to your neighborhood. We take pride in our commitment to using only the finest and freshest ingredients in every sip.

Small Business Owner

3D Event planning LLC

2013-5 - Present · 13 yrs 5 mos

Tampa/St. Petersburg, Florida Area

At 3D Event Planning we enjoy making your events come to life. With no idea too small and no dream too big we help create everlasting memories for those precious moments happening in your life. Our fun and inspiring yet professional environment will give you that piece of mind, knowing that your event will be a one-of-a-kind experience. The possibilities are endless, when working with our professional team. Let’s make your dreams come true!

Catering Sales Manager

The Current Hotel

2020-10 - 2023-7 · 2 yrs 10 mos

United States

Catering Sales Manager

Tampa Westshore Marriott

2020-1 - 2020-3 · 3 mos

Tampa/St. Petersburg, Florida Area

Sales Coordinator

The Current Hotel

2019-5 - 2020-1 · 9 mos

Tampa, Florida

Sales Coordinator

McKibbon Hospitality

2018-10 - 2019-4 · 7 mos

Tampa, Florida

Sales And Leasing Consultant

First Realty Management

2015-11 - 2018-8 · 2 yrs 10 mos

Brockton, MA

Work closely with the property manager to show townhomes, verify employment of prospective tenants, assist with service calls and interact with other staff members. Provide general administrative support with leasing apartments, lease renewals, rent charges, filing and any other office day to day assistance. I market the property to enhance more traffic and achieve full occupancy.

Banquet coordinator

Hilton Boston Park Plaza

2014-8 - 2015-2 · 7 mos

Help coordinate the department by arranging weekly payroll using Evention program, ADP, Market vision, and Delphi. Organizing daily paperwork and banquet daily checks. Help supervise staff and participate in banquet events assisting the director and staff.

Housekeeping Floor Manager

Hilton Boston Park Plaza

2012-11 - 2014 · 1 yr

Greater Boston Area

Supervise all housekeeping staff on any daily assigned floors, with over 150 employees within the department in a 1,053 room’s hotel. Room inspections on a daily basis to all room attendants on the respective floors assigned. Keep reception informed of all room statuses and guest issues. Manage evening staff and keep all room attendants assignments up to date in the system. Help coordinate monthly employee appreciation event.

Front Desk, Housekeeping and Restaurant Supervisor

Sheraton Colonial Boston North Hotel

2010-4 - 2012-11 · 2 yrs 8 mos

Wakefield, MA

Supervises work responsibilities and schedules for staff in three departments; provides guidance and training to 50 employees in a 280-room hotel; assists and oversees guests, handles all issues and special requests on an as-needed basis. Assist in events held in the restaurant during special holidays and big parties.