Dalia Khoja

Business Applications Analyst @ Saudi Air Navigation Services

About

I am passionate about leveraging technology to create innovative solutions that drive meaningful impact. As I begin my Master of Science in Technology Innovation and Entrepreneurship, I’m excited to deepen my expertise at the intersection of business, creativity, and emerging technologies. My goal is to contribute to building technologies and businesses that solve real-world challenges, foster growth, and empower people. I look forward to connecting with fellow innovators, entrepreneurs, and changemakers who share the same drive for impact.

Country

Saudi Arabia

City

Jeddah

Industry

Airlines/Aviation

Skill

Research Skills, Research and Development (R&D), Strategic Collaboration, Public Speaking, Data Analytics, Android Studio, Android SDK, Android Testing, Android Development, Java, Firebase, Style Guides, User Stories, Design Thinking, Communication, User Flows, Data Analysis, User Interface Design, Prototype Framework, User Interface Prototyping

Experience

Business Applications Analyst

Saudi Air Navigation Services

2024-6 - 2025-8 · 1 yr 3 mos

Jeddah, Makkah, Saudi Arabia

• Drive automation initiatives to enhance operational efficiency across departments. • Implement and manage ServiceNow, acting as a focal point to support incident resolution and service requests. • Apply ITIL practices to ensure consistent and high-quality service delivery. • Utilize Agile methodologies for project management and continuous improvement. • Oversee and optimize finance ERP systems to align with business objectives. • Contribute to the discovery phase of the Digital Strategy and IT Transformation project. • IT champion in the R&D department spreading the culture by participating in its foundational setup and relevant training programs. • Gather and analyze requirements from all SANS departments and provide them to the technical team, ensuring alignment with the right applications. • Support as financial analysis and assist in projects and automation initiatives to drive informed decision-making.

System Analyst

Huawei

2023-12 - 2024-5 · 6 mos

Jeddah, Saudi Arabia

- Research Saudi Arabia's top colleges, such as KAUST, KAU, and KFUPM. - Create reports on their computational programs and faculties - Connect with computational professors for partnerships with Huawei. - Bridge Huawei and universities for knowledge sharing. - Plan ways to use academic resources for Huawei's projects.

Freelance UI/UX

2023-8 - 2023-10 · 3 mos

User Experience Designer

KAUST (King Abdullah University of Science and Technology)

2023-2 - 2023-8 · 7 mos

Thuwel, Saudi Arabia

- Led development of features in KAUSTCentral, fostering collaborations. - Conducted user research and defined design strategies in cross-functional teams. - Prototyped intuitive interfaces using tools like Figma. - Collaborated with developers to ensure seamless implementation. - Created wireframes and prototypes for feedback. - Developed user personas and journey maps for design alignment.

Digital Experience & Innovation

KAUST (King Abdullah University of Science and Technology)

2022-9 - 2023-8 · 1 yr

Thuwel, Saudi Arabia

- Collaborated in cross-disciplinary research, fostering holistic problem-solving. - Provided valuable insights in brainstorming sessions, enriching discussions. - Demonstrated effective communication, articulating research ideas and updates. - Managed research projects with professors, ensuring timely completion and alignment.