Dale Taylor

AI and automation consultancy focused on helping businesses reduce manual workload, improve data quality, and scale operations through practical, production-ready automation and AI systems. Key Responsibilities & Achievements - Design and build end-to-end automation workflows using n8n, APIs, and custom logic to streamline sales, marketing, operations, and reporting processes - Architect and deploy AI agents for tasks such as lead research, content generation, qualification, reporting, and internal knowledge workflows - Integrate LLMs (OpenAI, Anthropic) into business processes with structured outputs, validation, memory, and retrieval to ensure reliability and consistency - Build B2B lead generation and outreach systems, including automated research, enrichment, scoring, and multi-channel campaign orchestration - Develop self-learning workflows that analyse successes and failures to continuously improve lead quality and targeting logic - Implement data pipelines using tools such as Supabase, Airtable, Google Sheets, and vector databases to support AI-driven decision making - Create reusable automation frameworks and documented workflows to reduce reliance on bespoke, non-scalable consulting - Advise clients on where AI adds real value versus where simple automation is more effective, acting as both technical lead and strategic partner - Translate business requirements into technical solutions, working closely with non-technical stakeholders and leadership teams Technologies & Tools n8n, OpenAI, Anthropic, APIs & Webhooks, Supabase, Airtable, Google Workspace, Vector Databases, Python (workflow logic), LLM orchestration, AI agents, automation architecture

Led AI strategy and automation delivery across agency operations and client projects. Conceived and launched AI-powered lead generation and research platforms. Built voice-activated assistants using LLMs and ElevenLabs, integrated with calendars and workflows. Designed automation pipelines using Apify, Supabase, Apollo, and Redis to streamline research, content creation, and reporting. Acted as the bridge between commercial teams and technical delivery, ensuring solutions were usable, scalable, and valuable.

In this short but impactful role, I was responsible for establishing JLM Energy’s digital presence following the transition from JLM Mechanical & Electrical. My key contributions included: Website Development & Optimisation – Worked closely with a web design agency to implement updates, enhance SEO, and ensure an improved user experience. Marketing Strategy & Future Planning – Collaborated with a marketing agency to refine strategy, exploring how my expertise in Motion Graphics, Videography, and AI could support future campaigns. Google Platform Migration – Transferred Google Analytics, Search Console, Tag Manager, and Google Ads to the new company, ensuring accurate tracking and reporting. Despite the short tenure, this role allowed me to apply my digital marketing expertise in the renewables and sustainability sector, laying the groundwork for future growth.

As Digital Marketing Manager at Car Care Plan, part of the AM Trust Group, I led a team of two, overseeing all digital marketing initiatives for this automotive insurance and warranty provider. My key responsibilities included: Website Development & Management – Led the development of a new website, ensuring an enhanced user experience and optimised performance. Email Marketing & Customer Engagement – Planned and executed targeted email campaigns to drive engagement and retention. E-commerce & Dealer Support – Managed e-commerce platforms for dealers, improving online sales and service accessibility. Social Media Strategy – Directed the company’s social media presence, increasing brand awareness and audience interaction. Content Creation – Produced video content, managed blog updates, and implemented SEO strategies to improve search rankings and organic traffic. This role enabled me to apply my diverse digital marketing expertise, driving Car Care Plan’s online presence and ensuring that digital strategies aligned with the company’s goals in the automotive protection industry.

Oversee all marketing endeavours, encompassing digital, email marketing, events, and agency management. Leading a pivotal project to implement a product information management system for the company website. I created a Social Media campaign that increased website traffic by 175%.

As the Digital Marketing Manager for two companies within the Annuity Management Group, my responsibilities include leading all major digital marketing efforts, including the management of the website, email marketing campaigns and automation, social media, and branding. Some notable achievements in my role include: Successfully redesigning and improving the company website, resulting in a significant reduction in bounce rate from 96% to under 1% Growing LinkedIn followers by over 100% in a year Generating over £131k in revenue from email campaigns within a 6 month period

Similar to Support Warehouse, I'm responsible for all marketing.

Annuity Management is the owning group for Tesedi, Support Warehouse & Europlus Direct. I work for Support Warehouse & Europlus Direct. I have limited involvement in Tesedi US & Canada.

Working with several clients on their Social Media & Digital Marketing

Automated marketing workflows contributing to £130k+ revenue in six months. Designed data-driven UX improvements reducing bounce rate from 96% to <1%. Scaled LinkedIn growth via automated content and analytics workflows.