Dakshay Saili

Operations Executive @ MobiKwik

About

FinTech Operations professional with hands-on experience in Video KYC, customer verification, and compliance checks at MobiKwik — one of India's leading digital payment platforms. My work involves real-time identity verification, fraud risk identification, and ensuring regulatory compliance during customer onboarding — skills that directly align with AML operations, transaction monitoring, and financial crime prevention. With a background spanning FinTech operations, B2C sales, and customer engagement, I bring a well-rounded understanding of how financial products work at ground level — and where risks emerge. Currently building expertise in Anti-Money Laundering (AML), KYC/CDD frameworks, and financial crime compliance, with the goal of transitioning into an AML Analyst or Compliance role within banking or FinTech. 📌 Open to AML Analyst | KYC Analyst | Compliance Associate opportunities. within the fintech and banking sector.

Country

India

City

Gurugram

Industry

Financial Services

Skill

VKYC, Customer Due Diligence (CDD), AML Compliance, KYC, Fraud Risk Identification, sanction screening, FinTech Operations, Regulatory Compliance, SAR Awareness, RBI Guidelines, Risk AssessmentCAMS Candidate, KYC Verification, Microsoft Excel, AML Compliance , Transaction Monitoring, Risk Assessment, Cold Calling, Sales Target Management, Admissions Counseling, Sales Acumen

Experience

Operations Executive

MobiKwik

2025-12 - Present · 10 mos

Gurugram

Conduct Video KYC (VKYC) verification for new customers, ensuring compliance with RBI digital onboarding guidelines Perform document authenticity checks and identity verification as part of Customer Due Diligence (CDD) processes Identify and flag suspicious or inconsistent customer information for fraud risk review Ensure seamless digital onboarding while maintaining strict adherence to KYC/AML compliance standards Collaborate with compliance teams to resolve verification escalations efficiently.

Business Development Associate

PlanetSpark

2025-6 - 2025-9 · 4 mos

Gurugram, Haryana, India

Managed end-to-end B2C customer interactions, conducting needs assessments and consultative sales Built strong communication and objection-handling skills through high-volume customer engagement Maintained accurate records of customer interactions in CRM systems ensuring data integrity Developed ability to identify customer risk profiles and tailor solutions accordingly

Associate

Bata India Limited

2022-10 - 2025-5 · 2 yrs 8 mos

Jabalpur, Madhya Pradesh, India

Delivered frontline customer service and retail sales support in a high-footfall environment Developed strong interpersonal, consultative, and conflict resolution skills Gained foundational experience in customer behavior analysis and relationship management

Internship Trainee

India Post Payments Bank

2024-9 - 2024-11 · 3 mos

Jabalpur, Madhya Pradesh, India

Conducted customer onboarding and KYC verification in compliance with RBI guidelines across rural and urban regions Ensured 100% adherence to KYC norms during account opening for savings, insurance, and digital payment products Assisted in AEPS transaction monitoring and digital banking operations, gaining exposure to payment risk controls Supported financial inclusion drives while maintaining strict compliance standards at every customer touchpoint Handled customer grievance resolution ensuring regulatory compliance throughout the process

Education

Gyan Ganga Institute of Technology Sciences

Finance and Human Resource

2023-6 - 2025-12 · 2 yrs 7 mos

MBA in Finance & Human Resource from Gyan Ganga Institute of Technology Sciences. Specialized in financial management, risk analysis, and organizational behavior

Shri Guru Teg Bhadur Khalsa College, Goraakhpur, Jabalpur

Human Resources Management/Personnel Administration, General

2020-4 - 2023-4 · 3 yrs 1 mo

Graduated with 79% distinction. Developed strong foundation in business administration, finance, and HR management. District-level quiz competition winner.