Dain Kim

1) Overseas order management - Managed 8 million euros of tube, fitting, and ball valve order for Samsung Biologics' 4th plant project(DS4A/DS4B). - Managed labor cost and commission for maintenance in LG Chem project. - Managed order of tube and fittings for other major pharmaceutical companies in Korea such as Celltrion, Hanmi, and etc. 2) Key account management and correspondence - Overall communication in English with major vendors, e. g. Neumo group: Neumo Germany, Egmo, Rieger, Pierre Guerin, Steelco, Inmark, and Dickow. - translated both English to Korean and Korean to English for all of SteelOCS employees and C.E.O. (Around 4,000 outgoing emails and 5,500 incoming emails in total in 2021.) 3) Trade Management - Exclusively operated customs clearance and logistics on both importing and exporting shipment. - Established automatic tariff & freight charge calculation system in basis of transporting route/CBM/gross weight/forwarding agent. - Arranged shipment schedule and reservation based on seasonal tendency and influence by global issues, which possibly cause congestion increase in port. - Saved transportation charge: Limiting maximum rate and specific discount rates confirmation per shipment. 4) Support for other departments - Anticipated monthly cash flow - estimated cost of customs clearance and transportation, invoice settlement, and commission payment. - Supported operation for warehouse staff - monthly anticipation of incoming volume of shipment. - Operated e-marketing for business launch: Advertisement by search word management on a search engine. - Supported operation for overseas business trip and foreign visitors in Korea. - Maintained company official website.

1) Identified new customers & Key account management - Succeeded to make the first order with one of top 5 chemical manufacturers in China, belongs to Lonzen Group, of which revenue is over 500 million dollars in 2018. - Secured 1.5 times more suppliers for each item than before to avoid any supply disruption. - Exclusively communicated with foreign accounts. - Experienced business trip to China - Managed existing accounts: Around 30 companies in China, around 10 companies in Japan, 3 in India, 2 in Germany, 2 in Belgium, 1 in Australia, 1 in Brazil, and etc. - Developed new and possible accounts: Around 20 companies in China, around 5 companies in India with around 30 new business item development such as sodium peroxyborate, vegetable oil, ammonium persulfate, and etc. 2) Overseas order management - Committed to 130% increase of total corporate turnout in 2019. - Managed orders of Hair cosmetic dyes, permanent waves, and bleaching products. - Negotiated price and managed orders. - Established consolidation of customer profile, yearly price data, logistic data, working manual, MSDS, COA, and etc. - Translated around 200 pages of Korean MSDS into English. 3) Trade Management - Exclusively operated customs clearance and logistics on both importing and exporting shipment. - Quoted freight charge and nominated forwarding agent to cooperate with.

1) Key account management - Exclusively been in charge of English translation in yearly business trip to a branch & a plant located in Vietnam. - Operated quotes, customs clearance and managed orders. 2) Trade Management - Mainly operated export of Hyundai & Kia auto parts - Mainly operated import of Auto parts of foreign brands such as Mercedes-Benz, Audi, Volkswagen, and etc. 3) Data Consolidation - Established consolidation of customer profile, yearly price data, logistic data, working manual, and etc.

1) Operated inbound & outbound customs clearance. 2) Been educated to be a licensed customs agent