Cyriac Tom, PharmD

• Monitor residence hall access and enforce guest entry protocols using CBORD systems. • Serve as the first point of contact for residents and visitors, providing professional customer service. • Collaborate with NUPD, Housing Services, and Residential Life to support campus safety. • Uphold university policies while managing security procedures and responding to incidents.

At Northeastern University, I managed comprehensive package delivery operations creating tracking IDs, organizing logistics, leveraging IST Suite for real-time tracking, and ensuring accurate distribution with zero errors. Committed to delivering operational excellence and exceptional service. Experienced in Supply Chain & Logistics Operations, with a focus on inventory management, order fulfillment, transportation coordination, and process optimization. Skilled in data analysis, reporting, and cross-functional collaboration to drive efficiency and workflow.

•Responsible for performing administrative tasks, coordinating activities, and creating, maintaining, and organizing essential trial documents. • Assisted in patient recruitment for various sites, exceeding sample size goals within deadlines. • Assisted in developing and proof reading of compliant regulatory documents (ICF, CRF). • Documented adverse events and protocol deviations in electronic medical record and trial records as per protocol. • Optimized biological sample management (100% SOP compliance, minimized errors).

• Delivered key clinical pharmacy services such as chemotherapy preparation, neonatal Total Parenteral Nutrition (TPN), and dose calculations. • Reviewed and validated 250+ treatment protocols across adult and pediatric inpatients, supporting safe medication practices. • Led a team of interns to conduct over 50 antimicrobial audits, identifying 50+ drug-related problems (DRPs) and promoting rational antibiotic use. • Contributed to improved pediatric dosing protocols and medication safety initiatives in the hospital.