Cynthia Foster

🔄 Reverse Logistics & Transportation Optimization Specialist Driving efficient, cost-effective transportation solutions with a focus on reverse logistics. Skilled in planning and executing end-to-end movements, optimizing routes, and managing returns to meet monthly thresholds for Backhauls. 🤝 Partnering with carriers to ensure performance, resolve issues, and audit inventory for accuracy. Supporting consignment and liquidation planning. 📊 Passionate about continuous improvement—streamlining load consolidation, route sequencing, and driver scheduling to boost service levels and reduce costs.

📊 Led cross-departmental workflow coordination to maintain optimal labor balance throughout warehouse operations ⏱️ Monitored and adjusted shipping and labor priorities hourly to meet dynamic operational demands 🤝 Collaborated with Operations Managers to align inventory needs and ensure timely, complete order fulfillment 📦 Developed and communicated warehouse capacity plans to proactively manage peak volume periods and seasonal slowdowns 🚚 Oversaw shipping dock operations, ensuring all outbound orders were accompanied by accurate and complete documentation

❄️ Coordinated frozen order deliveries, managing shipment bookings, warehouse releases, and end-to-end customer service through communication with sales managers, brokers, warehouses, and carriers 🚛 Scheduled and booked shipments across multiple modes: LTL, FTL, railcar, and air samples 🏬 Managed stock transfers to forwarding warehouses to maintain optimal inventory levels ✅ Resolved post-delivery discrepancies, ensuring customer satisfaction and operational accuracy 📞 Maintained proactive communication with customers regarding ETAs and potential order delays 📦 Performed month-end inventory reconciliations for specific customer products in forwarding warehouses 💰 Processed carrier freight invoices, ensuring accurate coding and submission aligned with production general ledger standards

- Efficiently track all inbound containers and update customers on arrival ETAs. - Work closely with customs broker on all document filing and delivery orders to cold storage facilities. - Communicate with facilities on all incoming containers and any USDA concerns. - Actively work with customers daily to provide solutions promptly. - Process orders and arrange transport for various customers across the U.S. - Efficiently work with 3PL brokers to coordinate the most efficient lanes with competitive rates. - Maintain inventory stock in multiple storage facilities. - Communicate with storage facilities and AFFCO Headquarters on any discrepancies with products or damages. - Process and input product claim to company insurance