Cynthia Asiegbu, PHRi

 Collaborating with cross-functional teams to align technical activities with overall company objectives, particularly in the context of oil and gas projects.  Managing and coordinating the bid process for oil and gas projects opportunities, from initiation to submission of bids.  Developing comprehensive bid proposals in collaboration with relevant teams, ensuring compliance to industry standards and client’s requirements.  Establishing and maintaining stringent quality standards for technical processes and deliverables in oil and gas projects.  Collaborating with teams to integrate quality measures into project planning and execution, with a focus on excellence in the oil and gas sector.  Identifying and implementing strategies for technical advancement, improvement, and compliance within the oil and gas domain.  Analyzing industry trends and competitor activities in the oil and gas sector to inform strategic decision-making.  Providing leadership, guidance, and support to the technical team, focusing on excellence in oil and gas project execution.

• Led a cross-functional team that developed innovative Technical and commercial tender response using MSWord, MS excel and Primavera which won three projects in the first half of 2023. • Successfully reviewed and analyzed RFPs, RFQs, and ITTs, enabling a deep understanding of customer needs and requirements. • Successfully negotiated quotation prices which led to the award of two procurement contracts. • Successfully managed end-to-end procurement process for awarded contracts, ensuring seamless execution from bidding to delivery stage. • Consistently manage NIPEX platform, ensuring timely tender upload and scouting for potential business opportunities. • Established and maintained an updated repository of compliance documentation, products, services, and prices, ensuring the inclusion of precise and current information in bid proposals. • Utilized historical data and industry benchmarks to prepare detailed cost estimates and implement pricing strategies that contributed to competitive and compelling bid proposals. • Demonstrated exceptional project management skills by efficiently managing the bid proposal development process, overseeing internal team coordination, tracking progress, and ensuring timely submission of bids. • Proactively engaged with customers to address inquiries, clarify concerns, and promptly resolve any issues that emerged during the bid proposal phase. • Accomplished the successful implementation of ISO 9001:2015 Quality Management System (QMS) process, leading the team from initiation to certification attainment. • Collected, monitored and reported the daily and monthly progress of all projects executed • Extracted data from client post-project surveys, efficiently analyzed using MS Excel and communicated our clients’ impression to top management. • Generated of high-quality project execution, project schedule, and quality assurance/control documents for execution of projects.

• Respond to an average of 100 emails per day in a fast-paced environment. • Resolve customer complaints and ensure all issues are handled in a professional and prompt manner • Contributed to the company’s highest quarterly customer satisfaction rate of 92% • Managed and resolved quality issues by collaborating with the quality control team, investigating complaints, and implementing corrective actions to improve product quality. • Facilitated seamless logistics and tracking updates for customers, ensuring timely and accurate delivery of products. • Successfully resolved payment issues, processed refunds, and managed billing inquiries to maintain positive customer relationships. • Utilized CRM software (Zendesk) to maintain accurate customer records and track communication history.

• Advised strategies that increased profit by 20% using Python to analyse marketing KPIs. • Developed a performance monitoring dashboard using tableau for monitoring of marketing KPIs.

Track Record: ๏ Performed administrative tasks for fertilizer train two projects. ๏ Assisted in organizing weekly safety meetings on work permits. ๏ Participated in PPE, space protocols & firefighting staff training. ๏ Spearheaded the recording of data using MS Word and MS Excel. ๏ Handled and assisted in the issuance of hot and cold work permits.