Cyndi Wood

Nationwide Provider of Human Resource Management Services including, but not limited to: Organizational Development/Improvement/Restructure Workforce Planning, Performance and Talent Management Training and Development HR Analytics Lean Manufacturing HR Project Management Union/Grievance Management

Experience: Local Dispute Resolution International Conflict Management Organizational Conflict Management - Work Flow Processes; Team Building; Employee Relations Research: Religious Based Conflict - Local, National, & International Benefits of an Unbiased Worldview Benefits of Religious Education Benefits of Religious Tolerance Interests: International Conflict Management Religious-Based Conflict Management Effect of Religion on International Affairs

Improved Culture through Strategic Initiatives in Employee Engagement, HR Policies, and Change Management to Create an Employer of Choice Plant in the West Tennessee Region Led HR and Plant Teams in Payroll, Benefits, Compensation, Disciplinary Action Process, Processes and Procedures, and All Other People Initiatives with Unquestionable Ethics, Judgement, and Integrity Engaging Member of the Leadership Team Driven to Meet Company Goals while Ensuring Employee Engagement and Equitability help Improve Bottom Line Led Initiative to Develop 2023 Hourly Compensation Plan and Partnered with Leadership Team to Create the 2023 Incentive Program Led Retention Strategies to Improve Retention by 25% and Reduce the Number of Temporary Workers Served as The Carlstar Group’s Company Representative for the Jackson Plant Developed Hiring Strategies to Promote High-Performance Teams and a Growth-Mindset Culture Aligned HR Programs and Services to Successfully Fulfill Company Objectives and Goals Led High Performing, Problem-Solving Work Team on Initiatives to Reduce Waste, Improve Runability, and Reduce Cost using Lean Process Tools to Create Sustainable Results Led Strategies to Improve Workforce Relations and Ensure Organizational People Initiatives were Met Provided Conflict Resolution Strategies and Coaching to Improve Workforce Relations and Consensus Partnered with All Levels of the Organization to Improve People and Manufacturing Processes at the Jackson Plant Partnered with Jackson Chamber of Commerce to Improve the 2023 Regional Manufacturing Wage Survey Selected as one of the few community leaders chosen for the 2022 Jackson Leadership Class Selected to participate in Carlstar’s 2022 CAP Leadership Training Program

Served 500+ Union Employee Facility in Human Resources Policies and Procedures Delivered HR Expertise in the Areas of: o People Strategies, Talent Planning, and Performance Management o Investigations and Resolution of Employee Relations Issues o Management And Administration of All HR Policies Collaborated with Multi-Functional Groups to Ensure Business Goals were Consistently Met Provided Career Management Guidance, One-to-One Counseling, and Educated Managers on Employee Relations Issues and Contractual Commitments Created HR Analytic and Tracking Tools to Better Understand HR Trends Championed Salaried HR 1:1 and Exit Interview Process Analyzed Attrition Rates and Developed Strategies to Promote Retention Partnered with Management, Hourly, and Union to Develop Strong Communication Channels and Labor Relations Relationships

Lead High Performance Training Team of Department Learning Leaders and Trainers Completed Green Belt Project: PM1 Telescoped Roll Reduction: Actual Cost Savings: ~ $313k: Projected Cost Savings for 12 months = < $500k Led Team to develop Area Process Manager Onboarding Curriculum Created Maintenance Reliability Group Onboarding/Off-boarding Curriculums Developed 2020 Mill Shutdown Plan Led Team for White Belt Training; Scenario Drills; Equipment Training; Position Training Received Mill Award for Leading Project during Shutdown Led Rome Mill’s COVID Pandemic Protocol for Room Design & Layout Developed, Led, and Facilitated Rome Mill’s 2-Day First Line Leader Training Program Completed Yellow Belt Project: Paper Machine Training Efficiency; 2018 – 2019 Total Savings = ~$150,000

Built High Performance Training Team of Cross-Functional Department Learning Leaders and Trainers Led Training Plan Project for Hourly Operations Employees Created WAVE Training Plan = ~$100k-$200k+/year savings in Each Manufacturing Area Developed HR Analytic Tools to Analyze/Project Attrition Rate and Sustainable Hiring Plans Ensured Manufacturing Training Curriculums Remained in Compliance with all Federal, State, Corporate, and Environmental Guidelines Relating to Paper, Pulp, and Boiler Operations Developed/Implemented Extensive Tracking Systems to Track Team & Project Improvements Focused on RCFA ‘Lack of Knowledge’ Employee Errors from 2017-2019; Improvement = >$10 Million Reduction in Human Error Causes Utilized Six Sigma Tools to Improve Training Efficiency and Reduce ‘Human-Cause’ Failures Worked in conjunction with Department of Labor on Training Initiatives and Reimbursement Opportunities through the State of Georgia’s Incumbent Worker Training (IWT) Program to gain additional knowledge/skill set for our employees Led Labor Cost/OT Reduction Cross-Functional Project Team Led State Funding Project Team to Improve Maintenance Capabilities Led Deliberate Improvement Team to Improve New Hire Retention; 2018: voluntary attrition = 25%; 2019 = 7% Completed DDI Facilitation Certification Workshop Awarded ‘My IP’ Award in 2019 for Training Innovations and Excellence Project Champion for Rome Mill’s first ‘Training Kaizen Event’

Served on the Executive Board of Directors for the Northwest Georgia Chapter Supported and serve as an ambassador to the mission of the American Red Cross Served as a leadership volunteer in the surrounding communities and seek outside support for the ARC Served on the Disaster Action Team and as a first responder to 911 disaster emergencies

IVC - Integrated All Business Processes & Objectives into Mohawk System & Business Strategy Led Cross-Functional Teams to Development Manufacturing SOPs & Training Programs Led HR Team of Generalists & Specialists to Support Global HR Functions & Integration Led Retention Improvement Green Belt Project Team Reduced Turnover Rate, Resulting in Approx. Cost Savings = ~$200,000 Developed Plans & Hiring Strategy for Additional 600,000 Sq. Ft Manufacturing Space HR Management Program Development/Special Projects Developed & Facilitated HR Management Program for New College Graduates Led Multi-Functional Team to Support Development 12-Month HR Manager Training Program Led Large-Scale Enterprise-Wide Projects, Including: o Supply Chain Optimization Project o Machine Efficiency Program o Shift Schedule Optimization Logistics Space Configuration Project Turnover Action Plan (TAP) Led Corporate Turnover Project Team = Green Belt Pad & Cushion Division: Employee Turnover Reduction = ~ $1 Million Residential & Commercial Sales: Served as an HR Business Partner to 700+ Salesforce Team Members Designed Structured Salaried Compensation Plans for Sales Team Members Served as a Resource to Sales & Corporate Groups on Multi-State HR Laws, Regulations, & Processes Led Multi-Functional Team to Develop 12-Week Residential Sales Training Program Developed Strong Multi-Functional Relationships between Vendors, Sales Team Members, Managers, VPs, Senior Executive VPs, & various HR Functions Completed Littler Employment Law Seminars & Constangy Employment Law Workshops HRIS: Served as the HR Business Partner for a Multi-Site HRIS Team Built Relationships & Team Camaraderie for HRIS Team Engagement & Improvement Increased % of HRIS Completing Talent Development Scorecard by 50% Created HRIS Employee Recognition & Award Program Led Multi-Functional Teams: Information Systems/Technology VP, IT Global Infrastructure, & other Business Segments