cyndee frey
owner
About
WHO AM I * Healthcare Organization Development Leader adept at applying the concepts and tools of Organization Development to the organization in order to assure for the best outcome for individual patients and their families. * A seasoned leadership team member able to help the organization pivot to successful new organizational pursuits and passionate about getting there as an aligned organization * A principled resource with high standards for open communication, collaboration and change readiness
united states
houston
hospital & health care
training, elder care, leadership, nursing, public speaking, seniors, organizational development, coaching, program development, team building, staff development, community outreach, alzheimer's disease, management, independent living, quality improvement, compassion, program management, leadership development, patient advocacy, policy, customer service, healthcare industry, dementia, gerontology, dementia care, project management, patient safety, performance improvement, navigation of dementia care, caregiving, workshop facilitation, employee engagement, conflict resolution, communication coach
Experience
executive director and director of memory care education
colonial oaks assisted living and memory care
regional director of operations and training
colonial oaks assisted living and memory care
Project management for Assisted Living, Memory Care units and Memory Care communities. Responsible for development and implementation of Memory Care orientation and programming; orienting new employees on process of dementia and utilzation of behavioral approaches in caregiving; assisting leadership teams and staff about communication with individuals who have dementia and how to help family members/friends learn to communicate differently and more effectively.
nursing surveyor
texas department of aging and disability services
Licensure surveys and complaint follow-up surveys in Assisted Living Communities and SNFs
administrator at memorial oaks assisted living
emeritus
Director of Assisted Living Community and Memory Care Unit
director of quality improvement
vencor healthcare
Responsible for oversight of managers in Infection Control, Risk Management and Quality Improvement in 4 hospital system in Chicago, IL
director of health services and regional nurse
ngh marriott and marriott senior living services
Oversight of health departments for Independent Living, Assisted Living Communities and Skilled Nursing Units in TX, FL, TN, AZ, IN, OK. Internal nursing and Operations Consultant, State survey preparation, Performance Improvement monitoring, Training and Orientation for Nurses and Administrators
owner
dementia remembers
Specializing in education and training to use verbal and non-verbal communication techniques with people who have dementia. Supportive techniques for family members and friends of family to assist in caring for the individual with dementia at home. Education for professional and non-professional caregivers. Certified Validation Worker and one in less than 300 Certified Validation Group Practitioners in the United States.
Education
avon grove high school
loyola university chicago
university of st. francis
cyndee frey's Contact Information
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