Curtis Bendt

Work with clients across various industries to build out custom email/outbound lead generation campaigns. Introduced companies to MarketJoy and the services provided. Guided companies through the Sales Journey, into On-Boarding and worked with them in an on-going basis to ensure campaign success. Built out the Sales and CX Journey for MarketJoy and their clients. Explored White-Label and assisted in the growth of their sales team and process.

Managed a team of inside sales development representatives who were creating demo ready leads for regional sales directors. Enhanced operating procedures and increased demo show rate from an average of 44% to an average of 70-75%. Operated numerous outbound dialing campaigns tied to Marketo email campaigns. Processing hand raisers as well as targeting contacts that engaged with content but did not initially respond. Maintained an average $1,000,000 pipeline with an increase in close won %'s through the incorporation of enhanced QA and Training processes.

Manage the generation of Highly Qualified Leads for vendors providing VoIP, CRM and ERP solutions. Clients included major providers of these solutions; Salesforce, Shoretel, etc. Managed the flow of publisher generated whitepaper leads into full BANT opportunities. Created the policies and procedures around ensuring all 14 SDRs maintained their KPIs and created strong leads for clients. Managed multiple campaigns with multiple focuses daily.

Manage 23 agents and a QC team creating basic engagement and BANT level leads for various clients such as SAP, HP and IBM. Operated at a 300k monthly revenue while maintaining a 9-11% delivery margin.