Carlos Eduardo Tucunduva

Head of Information Technology @ Orange Viagens

About

With over 15 years of experience as a technology executive, I’ve led cross-functional teams across Product, Engineering, BI, DevOps, Infrastructure, and IT Operations, driving digital transformation, multi-cloud migrations, and AI initiatives across Brazil and Latin America, including practical applications of GenAI, LLMs, OpenAI (ChatGPT), and Transformers. I have deep experience leading AI-driven projects and large-scale cloud transformations across AWS, GCP, Azure, and OCI. My background also includes infrastructure, software development, SecOps, FinOps, data engineering, QA, and mobile (iOS and Android). I apply Agile, Lean, Scrum, and Kanban practices to build scalable, secure, and user-centric platforms. I began my career as a .NET and Java software developer, spending seven years building products across industries such as retail, insurance, healthcare, art, and music, an experience that shaped my multidisciplinary approach to technology. Currently pursuing an MSc in Data Science & Artificial Intelligence, I’m focused on applying data and AI in practice, particularly through the use of Python, to drive innovation and organizational performance. More recently, I co-founded Fuse, a generative AI platform that blends technology, art, and philosophy, exploring how artificial intelligence can inspire new ways of thinking and creating.

Country

City

Brazil

Industry

Computer Software

Skill

Ciência de dados, Aprendizado de máquina, Inteligência de negócios (BI), Análise de dados estatísticos, Liderança técnica, Computação em nuvem, Inteligência artificial, Estratégia de TI, Startups, Transformação digital, .NET, Microsoft SQL Server, Scrum, UML, C#, Oracle, MySQL, ASP.NET, Visual Studio, Agile Methodologies

Experience

Head of Information Technology

Orange Viagens

2026-3 - Present · 7 mos

Co-Founder

Fuse

2023-5 - Present · 3 yrs 5 mos

Co-founded Fuse, a generative AI platform that blends technology, art, and philosophy. Responsible for the technology vision and product development, leading multidisciplinary teams to design data-driven, conversational user experiences.

Director of Technology

Vidalink

2018-12 - 2026-2 · 7 yrs 3 mos

Responsible for the entire technological ecosystem at Vidalink. Leading cross-functional squads across Product, Engineering, BI, Infrastructure, SRE, and DevOps. Driving AI initiatives and multi-cloud migrations (AWS, GCP, OCI) with a strong focus on scalability, security, and operational efficiency. Involved in GenAI and LangChain initiatives aimed at automating data flows and intelligent validation, as well as leveraging Databricks and Kafka in collaboration with the Data & Analytics team. Implemented SOC2 security and compliance practices, ensuring technical governance and operational excellence.

Director of Technology

SupportComm

2018-5 - 2018-12 · 8 mos

Regional leadership role managing distributed technology teams across Latin America. Oversaw platforms delivering value-added services for telecom operators. Drove Agile transformation and DevOps adoption to accelerate time-to-market and improve operational efficiency.

IT Manager

Vidalink

2014-3 - 2018-5 · 4 yrs 3 mos

Led multiple technology projects in the healthcare and pharmaceutical sectors, working directly with enterprise clients (pharmaceutical labs) to design and deliver tailored solutions. Oversaw the full project lifecycle, from technical scoping to implementation and governance, ensuring compliance with timelines, budgets, KPIs, and SLAs. Partnered with client stakeholders to define requirements, conduct POCs, and deliver measurable business value.

IT Project Manager

TO Brasil

2010-12 - 2014-2 · 3 yrs 3 mos

Led software development and QA teams delivering technology projects for enterprise clients. Responsible for coordinating POCs, defining technical requirements, and ensuring the delivery of tailored solutions aligned with business goals. Worked closely with client stakeholders to design architectures, validate prototypes, and drive technical roadmaps through agile methodologies (Scrum, Kanban). Managed infrastructure and service vendors, ensuring performance, reliability, and customer satisfaction. Delivered award-winning projects for ECAD’s Radio and Audiovisual divisions, both recognized as “Project of the Year” for innovation and business impact.