Csilla Miluczky

www.miluczky.com

Plan, implement and manage overall hotel daily operations. Reach sales targets. Conduct hotel budgeting and financial planning. Plan and organize hotel activities to drive sales. Manage and monitor hotel expenses and track hotel inventory. Plan and implement marketing campaigns. Build and maintain strong relationships with visitors and clients. Build relationships with vendors. Determine KPIs, track KPIs and produce reports. Hire and onboard new hotel staff. Ensure safety and adherence to rules and regulations. Prepare and manage scheduels and shifts.

The history of Freshland began in 2017, when a dynamic Hungarian team set a goal to create a restaurant network that offers healthy, fresh, nutritious, delicious, and hearty food to its customers, who can consume it extremely easily and comfortably to create simple, fast, healthy foods from premium ingredients. Responsibilities: • Manages key initiatives, projects, and analysis to support company and franchise priorities. • Responsible for advisor engagement in programs that drive practice growth. • Lead and drive AFA recruiting and onboarding for the territory. • Accountable for selling-in and sell-thru for both franchise and O&O store – planning and implementation of affiliate sales activities per the affiliate’s business model, process, and systems. • Monitors daily sales and product performance, proposing proactive and corrective measures, such as targeted promotions, staff training, Create and execute tools that will aid in the monitoring of operations in the various territories via weekly reports, conference calls and qualitative analysis. • Works very closely with franchisee's Brand Manager and Operations Manager, internal partners (Allocation, Marketing, Merchandising and Visual) and contribute, in a positive manner, to the group to develop strong partnerships with the various members of the international team. • Development and maintenance of team tools, including marketing calendars by franchise, deliverables calendar, content calendar • P&L, including forecasting monthly and quarterly business reviews. • Drive Market Opportunities identification and Revenue maps.

Hotel&More Holding helps in the operation strategy of hotels from planning to operation. In 2008, an enthusiastic team with decades of experience in the tourism industry set up a group of companies to provide a professional hotel management strategy to independent, non-chain hotel owners and operators. help them resolve their difficulties in their work with counseling. Responsibilities: • Sales targets. Plan, implement and manage overall hotel daily operations. • Conduct hotel budgeting and financial planning. • Plan and organize hotel activities to drive sales. • Manage and monitor hotel expenses & track hotel inventory. • Plan and implement marketing campaigns with marketing teams. • Build and maintain strong relationships with visitors and clients. • Build relationships with vendors. • Determine KPIs, Track KPIs and produce reports. • Hire and onboard new hotel staff. • Ensure safety and adherence to rules and regulations. • Prepare and manage schedules and shifts.

Club Brief: Go Active offers wide variety of group classes, personal training sessions and wellness. Go Active provides a perfect environment for a balanced, fit and healthy lifestyle. Responsibilities: • Scheduling appointments with clients to start new membership or follow up on past memberships • Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services • Processing membership applications and fees, collecting insurance information, and issuing memberships • Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members • Updating member records with new contact information and payment details • Maintaining membership records and processing fees as directed by management • Collecting payment from members for gym services rendered • Explaining facility policies and procedures to new members and helping them get acquainted

Vodafone Group Plc is a British multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates services in Asia, Africa, Europe, and Oceania. Responsibilities: • Monitoring and ensure quality of acquisition through store. • Increasing revenue per footfall by aiding customers purchase decisions. • Achieving profitability (Return on investment) targets for the store. • Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses) • Managing churn and achieve customer satisfaction for walk-in customers. • Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines. • Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees.