Cristian Spuler Ahumada
Inside Product Specialist (TSR), Data Center Specialist for Channels & Distribution @ Dell Technologies
About
Passionate technical sales professional with 10+ years of experience across direct and indirect channels, presales engineering, and consulting. Proven track and ability to translate complex solutions into strategic business outcomes, specializing in data center infrastructure, cloud services, and hybrid IT environments. At Dell Technologies, I’ve collaborated with cross-functional teams and clients to grow revenue, expand partner ecosystems, and promote cutting-edge tech adoption. I empower sales teams with product expertise and tools to exceed goals. As a lifelong learner, I thrive on mentoring, innovation, and turning customer challenges into impactful solutions.
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Chile
Information Technology & Services
Channel Partner Enablement, Data Center Infrastructure, Channel Sales, Servers, Analytical Skills, Technology Solutions, IT architectures, Digital Sales, Technical Subject Matter, Technical Presales, Presales, Continuous Improvement, Firewalls, 5S, DMAIC, Red Hat Linux, Web Servers, Mail Server, Process Management, Process Improvement
Experience

Inside Product Specialist (TSR), Data Center Specialist for Channels & Distribution
Santiago, Santiago Metropolitan Region, Chile
• Provided expert technical advice to sales teams in our partners and distribution ecosystem throughout the sales cycle, guiding product features, configurations, pricing, and service availability. • Be an influential voice, compelling presenter and trusted advisor (as a Subject Matter Expert) with our partners, distributors and customers when needed by driving solutions, like Multi-Cloud, Zero Trust, Data Protection and Hybrid IT Infrastructure. • Acted as both sales and presales technical resource in the SMB and unassigned accounts (without an internal commercial team), contributing to the success of the sales organization in exceeding objectives. • Meet/exceed the business targets and other key performance indicators for Server, Networking and Storage (ISG Portfolio) in Chile & Bolivia with Partners and Distributors. • Cultivated strong relationships with our partner and distribution ecosystem by identifying needs and recommending optimal products and solutions aligned with strategic goals. • Demonstrated an up-to-date understanding of cutting-edge technologies, products, and services while staying informed of industry trends to provide innovative recommendations. • Played a key role in the continuous technical education and development of the sales team of our partners, fostering team-wide proficiency and helping them be successful in selling datacenter products. • Positioned and promoted essential product and service offerings as part of strategic initiatives, while driving the sell out products through successful deals while attaining the target revenue.

Inside Product Specialist (TSR)
Santiago Province, Chile
• Delivered tailored technical solutions, products, and services to meet diverse customer needs through various communication channels, including telephone, chat, web, and email. • Provided expert technical advice to inside sales teams throughout the sales cycle, guiding product features, configurations, pricing, and service availability. • Acted as a pre-sales technical resource, contributing to the success of the sales organization in exceeding objectives. • Cultivated strong customer relationships by identifying needs and recommending optimal products and solutions aligned with strategic goals. • Demonstrated an up-to-date understanding of cutting-edge technologies, products, and services while staying informed of industry trends to provide innovative recommendations. • Played a key role in the continuous technical education and development of the sales team, fostering team-wide proficiency. • Positioned and promoted essential product and service offerings as part of strategic initiatives.

Presales Engineer, Veritas
Santiago Province, Chile
- Delivered pre-sales technical support to enterprise and mid-market clients, aligning Veritas solutions with their data protection and backup strategies. - Conducted technical evaluations and assessments, ensuring smooth adoption of Veritas platforms. - Coordinated and facilitated product enablement sessions, increasing adoption and client satisfaction.

Sales Specialist, Dell EMC
Chile
Pre Sales, System Engineer and Technical Architect of Dell EMC products with tasks such as: - Storage & Backup architecture and solutions - End to end involvement on partners' deals and opportunities cycle with the brand, from initial requirements reception, solutions suggestions, configurations and placing the order. - Joint work with EMC² Account Managers and System Engineers for additional value generation and proposals improvement for partners and clients alike. - Partner orientation with offers and solutions that add value to the final client - Partner support on presentations and solution proposals on site of clients for additional value - Partner education and training on EMC² products

System Engineer
NetGlobalis
System engineer in the operations department with tasks such as: - Use of vSphere, creation, configuration and deployment of virtual machines - Use of Veeam, backup and replication of virtual machines - Installation, configuration and administration of Linux servers - Installation, configuration and administration of Windows servers - Administration of Exchange servers - Administration and configuration of backup servers - Administration and management of monitoring systems - Analysis and systems improvement - Problems Resolution

Consultant
LEN & Asociados Ingenieros Consultores Ltda.
Project consultant in the implementation and improvement of the computer system. - Product analysis and implementation costs in the acquisition and installation of equipments and computer systems. - Analysis and improvement of the system - Consultancy in hiring network services - Leadership in coordinating the work team during the installation and implementation of the system - Problems resolution
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