Crystal Kolligian

Photographer specializing: - Events - Senior/Graduation - Couples and Families - Natural Light - Landscape - Sporting

•Operational responsibility for overall RPO engagement through strategic application. •Clients supported: Sprint, RGIS, Marriott, Bank of Montreal. •Managed multiple teams recruiting for professionals in hospitality, retail, sales, customer service, client management, and finance. •Maintain weekly and monthly budgeting and forecasting for client portfolio •Managed and influenced teams supporting account in alignment with matrixed delivery model driving complete results. •Manage projects and influence decisions by ensuring successful operations, monitoring progress against SLA, KPI metrics, and implementing corrective actions. •Ensure hiring managers and partners are satisfied with the quality and value of services, consult on best practices and strategic initiatives. •Develop tactical strategies for recruitment in the areas of diversity, niche skill recruitment, change management and other special client requirements. •Plan and ensure continued development of recruiters, support staff and continual knowledge transfer between all team members. •Ensure team expertise in client business and industries. Develop, cultivate and foster strong partnerships and working relationships with the client. •Consult with client on staffing solutions to address business needs and challenges. •Developed Standard Operating Procedures (SOP), guides, formats, policies, training, pre-employment assessments, and interview guides to use with a newly acquired clients. •Member of the Implementation team responsible for testing, training, and delivering all the tools needed to service the client. •Created a mentor relationship program for new recruiters entering the team. •Create a teambuilding atmosphere with all recruiters. •Conduct weekly meetings with all recruiters to gauge areas of need, training issues, and offer guidance •Awarded the 2019 PeopleScout Employee Excellence Award for outstanding achievement in recruiter development, and client relations.

Full Cycle recruitment for Sales professionals in the retail banking centers. I handled all the recruiting for Massachusetts, New Hampshire, and Maine.