Crystal W.

Payroll Manager (M3) @ EY

About

✔ Have been described as meticulous, logical, practical, fast learner, self-initiative, hardworking and highly responsible. ✔ A total of 28 years’ experience in Payroll, Human Resources and Administrative functions. ✔ Demonstrate commitment to increasing productivity and able to work at a faster pace than normal expectation for the position. ✔ Strive hard towards achievement for established goals. ✔ Result oriented and possess problem solving skills. With over 30 years of progressive experience in both Payroll and HR functions, including more than 17 years in payroll outsourcing, I am confident in my ability to contribute effectively to your esteemed organization and its clients. In my previous role as Payroll Manager at EY, I managed a diverse client portfolio, supported payroll implementations, and provided technical expertise in payroll processes. Prior to joining EY, I advanced in the same field within other well-established payroll outsourcing companies for 17 years. My exposure in managing payroll spans across payroll outsourcing, payroll journal preparation, and system Implementation for payroll. On the other hand, I would like to highlight my preference for a remote working arrangement. As the primary caregiver for my aged mother, I am prioritizing a work-from-home setup to balance professional responsibilities with family commitments. I believe my background equips me with both the technical expertise and the discipline to deliver high-quality work. I am committed to maintaining accuracy, confidentiality, and timeliness in all payroll-related tasks, and I am confident that I can contribute meaningfully to your team especially while working from home (if work in flexi arrangement, i.e., hybrid / remotely). If there are opportunities that align with my skills and experience, please feel free to reach out. I would be delighted to discuss how I can support your company’s payroll needs.

Country

Malaysia

City

Kuala Lumpur

Industry

Information Technology & Services

Skill

ASEAN Payroll, Payroll Taxes, Client Servicing , Payroll Processing, Payroll Management, Basic Accounting, Payroll Analysis, Payroll Services, Payroll, Payroll Implementation, Payroll GL Setup, Analytics

Experience

Payroll Manager (M3)

2024-7 - Present · 2 yrs 3 mos

Federal Territory of Kuala Lumpur, Malaysia

Job Responsibility Client Payroll Services To ensure all payrolls are processed efficiently, effectively, accurately working to strict deadlines. To perform payroll checks for Supervisor, Senior Associate and Associate To supervise and lead the payroll team on the payroll processes and resolving any issues arising, assisting in cross-checking and ensuring the payroll is submitted in an accurate and timely manner. Maintaining knowledge of current legislation and ensure compliance with statutory regulations. To provide payroll related professional advise & a end to clients’ enquiries on timely manner. Liaise with relevant government bodies such as EPF, SOCSO, EIS & PCB Perform various Payroll Journal entries, accounts reconciliation and provide general Ledger (GL) support related to payroll. Maintain payroll team job performance by providing guidance, coaching, and counseling as and when necessary. To conduct staff confirmation and annual appraisal review. Payroll System Implementation Responsible for overall system implementation on for new client onboarding To perform requirement study on the payroll modules To work on the Project Milestone/ Timeline To attend weekly meeting / bi-weekly meeting with the clients to update the Work-In- Progress To ensure the migration data, payroll formula setup, leave setup, claims setup is in accordance with the client’s policy and requirements To work with the team to perform parallel run before payroll goes live. To set-up Payroll GL in accordance with the client’s requirement and policy. Payroll Journal Setup To perform Journal requirement study with clients To collaborate and provide support to Technical Support team on the payroll Journal Development file and perform testing before system goes live.

Payroll Manager

KPMG Malaysia

2022-4 - 2024-6 · 2 yrs 3 mos

Petaling, Selangor, Malaysia

To ensure all payrolls are processed efficiently, effectively, accurately working to strict deadlines. To perform payroll checks for Assistant Manager, Senior Associate and Associate To supervise and lead the payroll team on the payroll processes and resolving any issues arising, assisting in cross-checking, and ensuring the payroll is submitted in an accurate and timely manner. Maintaining knowledge of current legislation and ensure compliance with statutory regulations. To provide payroll related professional advise & attend to clients’ enquiries on timely manner. Liaise with relevant government bodies on matters pertaining to EPF, SOCSO, EIS & PCB Perform various Payroll Journal entries, accounts reconciliations and provide general ledger support related to payroll. Maintain payroll team job performance by providing guidance, coaching, and counseling as and when necessary. To conduct staff confirmation and annual appraisal review. Payroll Journal ● To perform Journal requirement study with clients ● To collaborate and provide support to Technical Support team on the Payroll Journal Development file and perform testing before system goes live.

Payroll Outsourcing Manager (HOD)

Times Software (M) Sdn Bhd

2020-9 - 2022-4 · 1 yr 8 mos

Federal Territory of Kuala Lumpur, Malaysia

Client Payroll Services To perform payroll checks for Senior Executive and Executive staffs (Portfolio: handle 45 clients with approximately 2,000 headcounts To supervise and lead the payroll team on the payroll processes and resolving any issues arising, assisting in cross-checking, and ensuring the payroll is submitted in an accurate and timely manner. To liaise with IT Support team with regards to new client setup in eHRS system. Ensure all payroll information and records are maintained in accordance with statutory requirements. To provide payroll related professional advise & attend to clients’ enquiries on timely manner. Liaise with relevant government bodies on matters pertaining to EPF, SOCSO, EIS & PCB Perform various Payroll Journal entries, accounts reconciliations and provide general ledger support related to payroll. Support all internal and external audits related to payroll. Maintain payroll team job performance by providing guidance, coaching, and counseling as and when necessary. To conduct staff confirmation and annual appraisal review. Payroll Journal To perform requirement study on the Payroll Journal with clients To work on the Payroll Journal Development file as per client's requirement To liaise with internal programmer on the requirements and perform testing before system goes live.

Payroll Manager II

Boardroom Business Solution Sdn Bhd / Symphony Corporatehouse Sdn Bhd

2015-2 - 2020-9 · 5 yrs 8 mos

Petaling Jaya, Selangor, Malaysia

Client Payroll Services To perform payroll checks for Senior Executive and Executive staffs (Portfolio: handle 35 clients with approximately 2,000+ headcounts To supervise and lead the payroll team on the payroll processes and resolving any issues arising, assisting in cross-checking, and ensuring the payroll is submitted in an accurate and timely manner To provide payroll related professional advise & attend to clients’ enquiries on timely manner Perform various Payroll Journal entries, accounts reconciliations and provide GL support. Maintain payroll team job performance by providing guidance, coaching and counseling as and when necessary Overseas Payroll (Singapore, Indonesia, Philippines & Thailand) To perform payroll verification and to ensure the payroll is processed in an accurate, compliance and timely manner. To liaise with overseas payroll vendors relating to all payroll matters which includes monthly payroll processing, statutory submission, year-end tax return filling for employee. To manage vendors accountability including SLAs and all operational processes Payroll Journal To perform requirement study on the Payroll Journal with clients To work on the Payroll Journal Development file as per client's requirement To liaise with internal programmer on the requirements and perform testing before system goes live Payroll System Implementation Responsible for overall system implementation for new client onboarding To perform requirement study on Payroll/ESS/eLeave/eClaim and eAttendance modules To work on the Project Milestone/ Timeline To attend weekly meeting / bi-weekly meeting with clients to update the Work-In- Progress To ensure the migration data, payroll formula setup, leave setup, claims setup is in accordance with client’s policy and requirements To work with the team to perform parallel run before payroll goes live. To work closely with the Singapore counterpart and IT team on overall implementation matters