crystal johnson

Experienced Senior Operations Specialist. Highly-motivated and dedicated operations professional with strong experience in strategic planning, coordination of priorities, researching and preparing analytical data, promoting business services, and ensuring a high level of customer satisfaction. Driven to enable change by identifying and defining needs and recommending solutions that deliver value, stimulating collaboration and continuous improvement. Skilled in executive reporting, multi-tasking & handling high-volume workloads. Successful in establishing an exceptional rapport with individuals on all levels as well as strong organization and time management skills with attention to detail. Proven ability to balance priorities, meet tight deadlines, and produce superior quality. Thrives in dynamic, high-pressure environments.