Cristopher Gerardo Ruiz Esparza Olguin

Cristopher Gerardo Ruiz Esparza Olguin

IT service Desk Manager @ Centris

About

My Experience has thought me, to be a quick thinker and a problem solver. Gathering knowledge everywhere and applying it to business is what differentiates great management from bad Management.

Country

-

City

Mexico

Industry

Information Technology & Services

Skill

Gestión de relaciones con clientes (CRM), Indicadores clave de desempeño, Prestación de servicios, Satisfacción del cliente, Evaluaciones de rendimiento, ServiceNow, Metodologías ágiles, Liderazgo, Empresas de nueva creación, Espíritu empresarial, Gestión de proyectos, Negociación, Gerencia de ventas, Ventas, Computación en la nube, Gestión de programas, Desarrollo de software, Análisis de negocio, Análisis, Comercio internacional

Experience

Centris

IT service Desk Manager

Centris

LinkedIn
2024-9 - Present · 2 yrs 1 mo

Aguascalientes, Aguascalientes, México

Blackbear

Solutions

Blackbear

LinkedIn
2019-12 - Present · 6 yrs 10 mos

As a blackbear Solver, I deal with the day-to-day challenges of companies within a diversity of fields. I am active as a Solver and have worked on challenges for TALEN, HEIJMANS & TAMOIL. Besides gaining a lot of experience with business operations this way, I developed myself and I can help companies to become and stay future-proof with my current knowledge.​

Tech Mahindra

IT Service Desk Manager

Tech Mahindra

LinkedIn
2023-9 - 2025-2 · 1 yr 6 mos

Guadalajara, Jalisco, México

Tech Mahindra

Senior Quality Specialist

Tech Mahindra

LinkedIn
2021-4 - 2023-12 · 2 yrs 9 mos

México

JIC's Recovery

Founding Partner

JIC's Recovery

2013-1 - 2025-2 · 12 yrs 2 mos

Aguascalientes y alrededores, México

Envision

Vendor Manager/AP operations

Envision

LinkedIn
2018-5 - 2023-12 · 5 yrs 8 mos

nashville

Softtek

Vendor Manager

Softtek

LinkedIn
2018-4 - 2023-12 · 5 yrs 9 mos

Aguascalientes y alrededores, México

TP

Agente especializado en soporte tecnico.

TP

LinkedIn
2012-11 - 2013-1 · 3 mos

Aguascalientes y alrededores, México

* Answer inbound sales calls from customers * Promote and offer products and services by consulting, gathering information, and evaluating needs. * Accurately process orders per specified guidelines and polices * Meet and exceed individual quotas, team sales goals and all performance metrics * Builds excellent rapport & confidence with all customers while identifying their needs * Negotiate customers' requests , changes of service, and billing arrangements * Responsible for all customer inquiries * Follow up to customer inquiries by taking specific action in a timely manner * Enters data from customers into various software programs * Thrive as team player in change environment * Participates additional training as needed * Performs other related duties and assignments as required and as assigned by supervisor * Exercise retention efforts when appropriate * Processing Credit card payments

Education

Universidad Cuauhtémoc

Universidad Cuauhtémoc

LinkedIn

Negocios internacionales/Comercio internacional

2013 - 2015 · 2 yrs

Cristopher Gerardo Ruiz Esparza Olguin's Contact Information

Email

******@***.com

Phone

(**) *** ****

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