Cristian Duarte

Managed recruitment for roles across pharmaceutical distribution and healthcare operations, aligning sourcing strategies to Cencora's workforce planning needs. Utilized Phenom ATS to streamline recruitment workflows, post job openings across multiple platforms, and maintain candidate records. Cultivated strong candidate relationships to enhance employer brand and deliver a positive end-to-end candidate experience. Assisted with employee relations matters related to hiring practices and ensured a smooth transition from offer acceptance to onboarding. Developed job descriptions in collaboration with business stakeholders and ensured postings attracted top-quality applicants.

Collaborated with hiring managers to define staffing needs and position requirements. Coordinated onboarding activities for new hires including background checks, reference checks, orientation sessions, and paperwork completion. Assisted with employee relations issues related to hiring practices. Provided guidance to managers regarding interviewing techniques and selection criteria. Developed job descriptions and posted openings on various recruitment platforms. Utilized applicant tracking systems to streamline recruitment workflows. Screened resumes and conducted initial interviews to assess candidate qualifications. Cultivated relationships with candidates to strengthen employer brand and enhance candidate experience. Utilized applicant tracking systems (ATS) to streamline recruitment processes and maintain candidate data.

Partner with hiring managers across North and Latin America to deliver end-to-end recruitment solutions. Source and assess candidates for multiple role types using LinkedIn, internal ATS, and targeted outreach strategies. Coordinate and facilitate interviews, ensuring alignment between business needs and candidate experience. Support offer negotiations and manage onboarding processes to ensure smooth transitions for new hires. Contribute to a positive employer brand by maintaining clear, timely communication with candidates and stakeholders.

Manage and train a team of 15+ employees in daily operations and customer service. Estimate the food and labor cost on the shift maintaining in the standards 94% on shifts. Monitoring inventory levels to ensure adequate stock for customers' needs. Resolve customer complaints while upholding company standard processing metrics and giving solutions in all cases. Participate in the project of innovation to increase the digital guest counts from 19% to 25% in comparison with last year’s data.

Trained new hires on operational standards, customer service, and safety procedures. Supported team performance through coaching and on-the-job guidance.

Created a simulation for a food company based on stock and news to understand how this could affect the sales for the next periods (1 month, 6 months and 1 year) and give a contingency plan to mitigate any problem that involves reduction of sales.

Contructora Colpatria project: Created a simulation for a company in the construction of an office building using the Work breakdown structure (WBS) that developed the schedule and budget for the project and at the end of the simulation it showed the accomplish of the activities and milestones by 94%, also it generated a reduction of the expenses on 7% of the entire project.