Cristiana-Alexandra Belu

Executive Manager @ Phoenicia Hotels

About

Tourism and hospitality professional with extensive experience in the hotel industry, involved in operational and commercial aspects of hospitality management. Alongside my professional activity, I am currently pursuing a PhD in Business Administration, focusing on how digital content and online environments influence tourists’ travel decisions. My interests lie at the intersection of tourism management, guest experience and consumer behaviour in tourism, combining industry practice with academic research. I am interested in contributing to the development of the tourism sector through research, collaboration between academia and industry, and knowledge sharing.

Country

City

Romania

Industry

Hospitality

Skill

Operations Management, Tourism, Customer Service, Sales, Management, Team Management, Customer Relationship Management (CRM), Hospitality Management, Executive Management, Hospitality Industry, Strategic Planning, Teamwork, Team Coordination, Team Leadership

Experience

Executive Manager

Phoenicia Hotels

2021-5 - Present · 5 yrs 5 mos

Mamaia Nord, Constanta

Hotel Manager

Phoenicia Royal

2016-4 - 2021-5 · 5 yrs 2 mos

Mamaia, Constanţa County, Romania

Hotel Manager

Phoenicia Luxury

2015-4 - 2017-5 · 2 yrs 2 mos

Mamaia, Constanta

Operations Manager

Phoenicia Luxury

2014-4 - 2015-3 · 1 yr

Mamaia, Constanta

Front Office Manager

Phoenicia Luxury

2013-5 - 2014-3 · 11 mos

Mamaia,Constanta

Receptionist

Phoenicia Holiday Resort

2011-5 - 2013-4 · 2 yrs

Mamaia, Constanta

Education

Universitatea OVIDIUS din Constanta

Business Administration

2025-10 - Present · 1 yr

PhD research focused on digital strategies and consumer behaviour in tourism, analysing how online content and digital environments influence tourists’ travel decisions and hospitality experiences.