Cristian Neira

Potential Client Review and Validation: We regularly review the list of active companies and LCL leads, conduct a pre-check on parameters to ensure they meet the criteria for potential sales opportunities. We systematically contact clients to validate these opportunities. Interaction and Needs Assessment: We engage with clients through calls and emails to understand their needs and assess their sales potential. Qualified and Unqualified Client Management: If a client does not qualify, we efficiently close the case with appropriate documentation and feedback. For qualified clients, we proceed to send spot quotes and initiate the lead conversion process. Sales Process Initiation: We initiate the sales process by creating opportunities in Sales360, ensuring accurate and timely tracking of the sales pipeline. Collaboration with the MDM Team: We collaborate with the Master Data Management (MDM) team to receive updates and share relevant information with the client and the Sales and Trading Network (STN).   Exceptional Customer Service: We provide exceptional customer service by responding promptly to inquiries, new requests, resolving issues, and maintaining a high level of professionalism. Building Strong Relationships: We develop and maintain strong relationships with clients, understanding their business needs and offering tailored solutions.